Company Website

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 70 Ratings

Total
ease
features
design
support

What is SMART Software?

SMART Software provides comprehensive field service management solutions tailored for various industries. By collaborating with your team, we enhance route efficiency and deliver in-depth reporting that aids in the expansion of your service operations. Our industry-leading software support team ensures you receive top-notch assistance, including personalized on-site training to maximize your experience. With our system, you can optimize your business processes while centralizing vital customer data in a single location. Our tools for inventory management, equipment tracking, and time tracking, complemented by robust reporting features, are designed to boost your profitability. You can also efficiently manage all elements related to service issues, such as ticketing, technician assignments, inventory oversight, and vehicle upkeep. Unlike standard ATM software or processors, we have a unique approach to forecasting vault cash, making ATM SMART a favored option for clients who typically return 20% of their vault cash. Additionally, SMART includes a powerful, integrated CRM solution to help you effectively nurture relationships with customers, vendors, sales leads, and other key business contacts, ensuring you maintain a competitive edge in your market. This multifaceted approach empowers businesses to operate more efficiently while fostering growth.

What is CXT Software?

CXT Software is transforming delivery logistics with an autonomous, intelligent, and trusted TMS platform. Built for courier and last-mile delivery providers, our platform automates dispatching, optimizes routes, and secures every delivery with verifiable proof and chain-of-custody capabilities. We help logistics companies across healthcare, retail, distribution, and high-compliance industries scale efficiently while improving customer service. Our complete suite includes advanced operations tools, a driver-focused app, and a configurable client portal — all designed to simplify delivery management while enabling your team to focus on growth. CXT Software seamlessly integrates with your business, connecting with warehouse management systems, accounting software, CRMs, and third-party shipper systems to create a unified workflow. Extensive customization options ensure the platform adapts to your business needs, not the other way around. With 25+ years of experience supporting mission-critical deliveries across North America, we are leading the industry’s shift toward AI-powered, autonomous TMS technology. Discover how CXT Software can streamline and elevate your logistics operations. Schedule your no-pressure demo today.

Media

Media

Integrations Supported

CDYNE
Extensiv Warehouse Manager
Google Maps
Meetrics
Microsoft Dynamics GP
Microsoft Power BI
Openforce
QuickBooks Online
QuickBooks Online Advanced
Sage 500
Tableau
Worldpay

Integrations Supported

CDYNE
Extensiv Warehouse Manager
Google Maps
Meetrics
Microsoft Dynamics GP
Microsoft Power BI
Openforce
QuickBooks Online
QuickBooks Online Advanced
Sage 500
Tableau
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

$74.99
Free Trial Offered?
Free Version

Pricing Information

$600 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMART

Date Founded

1998

Company Location

United States

Company Website

www.smart.software

Company Facts

Organization Name

CXT Software

Date Founded

1999

Company Location

United States

Company Website

cxtsoftware.com

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

Courier

Enhance your delivery and courier services with our all-in-one software solution! From the initial order to the final drop-off, we equip your business with effective route optimization, live tracking, and smooth communication with customers. With 25 years of experience, our team has created top-tier technology tailored to meet the unique challenges faced by couriers throughout North America. Discover the advantages of CXT Software: - Efficient dispatch management: Easily oversee and allocate routes to optimize performance. - Robust driver application: Arm your drivers with essential tools to ensure successful deliveries. - Flexible client portal: Boost transparency and elevate customer satisfaction with live tracking and timely updates. Don't just hear about it—witness the capabilities of CXT Software firsthand with a customized demonstration. Learn how we can transform your courier business and help you surpass customer expectations.

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

CXT oversees comprehensive delivery operations for enterprises from start to finish. It encompasses dispatch optimization, live tracking, driver oversight, electronic proof of delivery, exception handling, and customer alerts — all integrated within a single platform. Specifically designed for medical courier networks, pharmaceutical logistics, and lab sample transportation, CXT ensures that delivery accuracy and thorough documentation meet compliance standards. With over 14 million deliveries handled each month across North America, this unified platform leaves no room for oversight.

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Last Mile Delivery

CXT is a specialized software solution designed for last-mile delivery management in critical sectors. It is utilized by medical couriers, pharmaceutical suppliers, and regulated delivery systems to streamline dispatch processes, enhance route efficiency, secure proof of delivery, and maintain a detailed chain of custody on a large scale. Engineered specifically for environments where the effectiveness of last-mile logistics has a direct impact on patient outcomes or regulatory adherence, CXT is relied upon by major courier networks throughout North America.

Logistics

Revamp your logistics operations and master the last mile with our state-of-the-art software suite, meticulously crafted for the intricate demands of the North American supply chain. For over 25 years, CXT Software has been a reliable ally for courier and route delivery businesses, leading the way with groundbreaking solutions that enhance dispatching, driver management, and optimize logistics across various sectors, including healthcare, pharmaceuticals, retail, and distribution. Our comprehensive suite includes robust operations management tools, an intuitive driver app, and a flexible client portal, all designed to meet your specific needs and improve efficiency throughout the delivery workflow. Discover the transformative power of our technology by scheduling a no-obligation personalized demonstration today. Allow us to illustrate how CXT Software can redefine your last-mile delivery experience.

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Route Planning

Enhance your logistics strategy and master the final leg of delivery with CXT Software! Our all-encompassing platform is crafted to optimize every facet of route planning and delivery management. Backed by 25 years of expertise working with courier and delivery services throughout North America, we are well-acquainted with your specific hurdles. Our software delivers: - Smart Route Optimization: Strategically design routes that minimize time, fuel consumption, and resource expenditure. - Live Tracking: Gain complete oversight of your drivers and shipments, ensuring punctual delivery. - Automated Dispatch Solutions: Streamline the dispatch process with automated workflows and notifications for drivers. - Customer Engagement Features: Keep your clients updated with real-time tracking and delivery alerts. We pride ourselves on being more than just a software provider; we are your ally in achieving success. Our committed team is continually innovating to equip you with the most sophisticated route planning and delivery management solutions on the market.

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Shipment Tracking

CXT provides businesses with comprehensive visibility for their courier operations, tracking each shipment in real-time from the moment it is dispatched until the final signature is obtained. The platform automatically records live driver locations, the status of each stop, alerts for any exceptions, and maintains chain-of-custody documentation. Designed specifically for medical couriers and regulated delivery services, where any lapse in tracking can lead to compliance challenges, CXT enhances communication through automated notifications sent via SMS and email. This feature minimizes the need for status inquiries, ensuring that senders receive timely updates without requiring dispatcher assistance.

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

CXT oversees the management of inbound shipping processes for large-scale courier systems that deal with medical, pharmaceutical, and regulated goods. The platform streamlines order intake, carrier selection, documentation, tracking, and delivery verification, ensuring compliance begins with the initial scan. Designed specifically for courier services where maintaining shipment integrity and thorough chain-of-custody records are equally crucial as promptness. Every shipment and its corresponding stops are accompanied by a complete audit trail.

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Transportation Dispatch

CXT's dispatch system is engineered for large-scale enterprises. It allows for the simultaneous management of numerous drivers and routes through a real-time interface that displays each stop, current status, and any exceptions as they occur. This system is specifically tailored for medical courier services, where swift dispatch decisions are crucial and incorrect assignments can lead to significant repercussions. The platform includes comprehensive driver oversight, adaptive workload distribution, and integrated exception handling, eliminating the need for additional tools.

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management

CXT specializes in high-level transportation management solutions tailored for courier networks operating in regulated sectors. Our comprehensive services encompass order processing, dispatch coordination, driver oversight, real-time tracking, handling of exceptions, and invoicing. We offer robust compliance features specifically designed for the medical and pharmaceutical sectors, which include documentation of chain-of-custody, electronic signature capabilities, and workflows for temperature-sensitive deliveries. Currently, we manage over 14 million deliveries each month throughout North America.

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Trucking

CXT facilitates comprehensive logistics management for enterprises that need to manage dispatching in real-time, balance workloads effectively, and maintain delivery records. It offers features such as managing routes with multiple stops, assigning drivers, tracking vehicle capacities, and providing electronic proof of delivery, specifically designed for operations that necessitate thorough documentation for each shipment. Its open API seamlessly integrates CXT with current Transportation Management Systems (TMS) and Enterprise Resource Planning (ERP) platforms, allowing for integration without the need for complete system overhauls.

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Popular Alternatives

Popular Alternatives

DeliverySuite Reviews & Ratings

DeliverySuite

Nology Solutions & Systems
OnTime 360 Reviews & Ratings

OnTime 360

Vesigo Studios