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What is TourSolver?

For over three decades, Nomadia Group has been at the forefront of providing advanced routing and scheduling optimization software tailored for field forces, leading to productivity boosts of as much as 30%. Their innovative software solutions effectively manage the daily operations of over 150,000 mobile workers globally, including technicians, sales representatives, and delivery personnel. At the heart of their offerings is TourSolver, their flagship Routing & Planning Software, which is accessible through a monthly subscription model. Additionally, mobile applications are compatible with both Android and iOS platforms, ensuring convenience for users on the go. Customer support via chat, email, and phone is readily available during Eastern Standard Time hours. By leveraging routing and planning optimization, decision-makers can discover viable, profitable routes while ensuring exceptional customer service and effectively addressing emergency situations such as installations, repairs, maintenance services, sales meetings, and logistics for pickups and deliveries. With a commitment to enhancing productivity, Nomadia proudly guarantees an average increase of at least 20%. Their dedication to innovation continues to shape the future of field operations management.

What is SMART Software?

SMART Software provides comprehensive field service management solutions tailored for various industries. By collaborating with your team, we enhance route efficiency and deliver in-depth reporting that aids in the expansion of your service operations. Our industry-leading software support team ensures you receive top-notch assistance, including personalized on-site training to maximize your experience. With our system, you can optimize your business processes while centralizing vital customer data in a single location. Our tools for inventory management, equipment tracking, and time tracking, complemented by robust reporting features, are designed to boost your profitability. You can also efficiently manage all elements related to service issues, such as ticketing, technician assignments, inventory oversight, and vehicle upkeep. Unlike standard ATM software or processors, we have a unique approach to forecasting vault cash, making ATM SMART a favored option for clients who typically return 20% of their vault cash. Additionally, SMART includes a powerful, integrated CRM solution to help you effectively nurture relationships with customers, vendors, sales leads, and other key business contacts, ensuring you maintain a competitive edge in your market. This multifaceted approach empowers businesses to operate more efficiently while fostering growth.

Media

Media

Integrations Supported

Accenture Cloud Retail Execution
CLYD
Google Drive
Google Sheets
Google Slides
HERE
Hardis Group
Microsoft Azure
Microsoft Dynamics 365
Microsoft Excel
Microsoft OneDrive
Microsoft PowerPoint
Nielsen Marketing Cloud
QuickBooks Accountants
Salesforce
XMAP
iCalendar

Integrations Supported

Meetrics

API Availability

Has API

API Availability

Pricing Information

$20.00/month/user
Cost per mobile resource (Technician/Vehicle/Sales Representative) invoiced per year
Free Trial Offered?

Pricing Information

$74.99
$19 for next 10 users
$15 for next 10 users
$10 per user after that

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nomadia Group

Date Founded

1991

Company Location

United States

Company Website

www.nomadia-group.us/toursolver

Company Facts

Organization Name

SMART

Date Founded

1998

Company Location

United States

Company Website

www.smart.software

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Customer Database
Dispatch Management
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
Routing
Scheduling
Signature Capture
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Routing
Scheduling
Service History Tracking
Time Clock

Fleet Management

Dispatch Management
GPS Tracking
Incident Reporting
Mileage Tracking
Routing

Last Mile Delivery

Not specified

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management

Transportation Dispatch

Billing & Invoicing
Customer Database
Emergency Dispatch
Fuel Management
Order Management
Routing
Vehicle Tracking

Transportation Management

Billing & Invoicing
Carrier Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling

Categories and Features

Asset Tracking

Not specified

Compliance

Archiving & Retention
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
Incident Management
Workflow / Process Automation

Contact Management

Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Shared Contacts

Contract Management

Not specified

Employee Monitoring

Productivity Analysis
Time Tracking

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Item Management
Order Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reporting/Analytics
Supplier Management
Warehouse Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Nurturing
Pipeline Management

Portal

Not specified

Route Planning

Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Mileage Tracking
Routing
Scheduling
Vehicle Tracking

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