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What is ServiceBell?

Enhance client acquisition and improve support interactions with live video chat, screen sharing, and user monitoring, all effortlessly integrated into your website. This innovative tool delivers crucial insights into your customers' buying behaviors, providing you with alerts when they visit key pages, allowing for instant engagement through live video chats. Moreover, you can track how visitors found your site, ensuring that their shopping experience is tailored from their very first interaction. ServiceBell partners with Intercom to create dynamic interactions via video chat and screen sharing, while also integrating seamlessly with Calendly for easy appointment scheduling. In addition, collaboration with Clearbit Reveal helps you identify when high-value leads visit your site, giving you the opportunity to connect with them promptly. Don’t miss out on the opportunity to request a demo today and see how ServiceBell can enable businesses of all sizes to build deeper relationships with their customers. Importantly, ServiceBell is designed to work with any website, regardless of the underlying framework or programming language, making it a versatile solution for all types of businesses. This adaptability allows organizations to harness its features for enhanced customer engagement and satisfaction, ultimately leading to increased loyalty and retention.

What is CoSurfing?

CoSurfing.net presents a groundbreaking solution for businesses to connect with their customers directly through their own websites. This platform enables you to effectively assist your clients by leveraging features such as chat, audio, video, and co-browsing capabilities. The setup process for CoSurfing.net is incredibly simple, thanks to our intuitive wizard, which condenses everything into three easy steps—sign up for a free trial and discover the benefits of collaborative browsing with your clients. It is designed to be user-friendly and secure, eliminating the need for any installation. By adopting Co-Surfing, you can enter a new era of customer interaction that capitalizes on the most common method of online communication: live chat. Improving customer relationships has never been more straightforward, as you can receive calls directly through your website, enhancing your outreach. Take your communication strategies to the next level today! Moreover, your customers have the option to leave messages for you even when you're offline, giving you the flexibility to respond when it’s convenient for you. Focusing on the specific topics you discuss helps direct your customers to the solutions they need. This approach not only saves time and resources while providing essential support to your clients but also ensures they can find exactly what they seek. Ultimately, this method boosts customer satisfaction and cultivates loyalty, leading to increased repeat business and a stronger overall relationship with your clientele. As businesses continue to evolve, integrating such tools can significantly enhance their service offerings and operational efficiency.

Media

Media

Integrations Supported

Google Chrome
Mozilla Firefox
Safari
WordPress
Chili Piper
Clearbit
Drupal
Google Calendar
Intercom
JavaScript
Microsoft Azure
Microsoft Edge
Microsoft Teams
Owner
PrestaShop
Salesforce
Yarn
Zapier
Zendesk
npm

Integrations Supported

Google Chrome
Mozilla Firefox
Safari
WordPress
Chili Piper
Clearbit
Drupal
Google Calendar
Intercom
JavaScript
Microsoft Azure
Microsoft Edge
Microsoft Teams
Owner
PrestaShop
Salesforce
Yarn
Zapier
Zendesk
npm

API Availability

Has API

API Availability

Has API

Pricing Information

$500 per month
Free Trial Offered?
Free Version

Pricing Information

€190 per month per domain
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceBell

Date Founded

2005

Company Location

India

Company Website

www.servicebell.com

Company Facts

Organization Name

CoSurfing.net

Date Founded

2015

Company Location

Poland

Company Website

cosurfing.net

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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