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What is ServiceChannel?

ServiceChannel provides a digital solution for maintenance management that is tailored to help facilities managers with the process of sourcing, acquiring, supervising, and settling expenses related to repair and maintenance services. Equipped with an extensive suite of mobile and cloud-based tools, the platform enables users to manage every facet of facilities management, including the submission of both routine and emergency service requests, vendor and contractor searches, work order tracking, payment management, and numerous other essential operations. By simplifying the intricate processes involved in maintenance management, this system ensures that facilities operate seamlessly and efficiently. Moreover, the user-friendly interface enhances accessibility for managers at all levels, fostering better communication and collaboration among teams.

What is Qualer?

Qualer serves as a cloud-driven platform for managing assets and services, optimizing the processes of maintenance and calibration. By utilizing Qualer, organizations can achieve full visibility and effortless cooperation with both internal teams and external service providers. This platform functions as a comprehensive ecosystem for managing asset lifecycles and service events, ensuring transparency and responsibility, which significantly improves asset management and regulatory compliance regardless of your location. Furthermore, Qualer empowers users to streamline operations and make informed decisions about their assets.

Media

Media

Integrations Supported

QuickBooks Online
Control Tower
Davisware Vision
Eptura
Fuel Me
Google Calendar
HxGN EAM
Microsoft Dynamics 365 Business Central
Microsoft Entra ID
Okta
Oracle PeopleSoft
Projectmates
SAP Access Control

Integrations Supported

QuickBooks Online
Control Tower
Davisware Vision
Eptura
Fuel Me
Google Calendar
HxGN EAM
Microsoft Dynamics 365 Business Central
Microsoft Entra ID
Okta
Oracle PeopleSoft
Projectmates
SAP Access Control

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Accruent

Date Founded

1995

Company Location

United States

Company Website

servicechannel.com

Company Facts

Organization Name

Qualer

Company Location

United States

Company Website

qualer.com

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Calibration Management

Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

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