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What is ServiceLedger?
ServiceLedger Software is a robust management solution designed specifically for businesses involved in field service operations. Primarily catering to markets in the United States, Canada, and Australia, it offers an all-inclusive platform that facilitates effective service tracking, scheduling, dispatching, and invoicing, all within a unified interface. This integrated approach not only boosts operational efficiency and minimizes expenses but also delivers critical insights into business performance, promoting enhanced productivity. Additionally, by leveraging these features, organizations can optimize their workflows and make data-driven decisions that significantly support their growth objectives, ultimately driving success in a competitive landscape.
What is Hellotracks?
Hellotracks is a field operations and service management platform that helps organizations coordinate mobile employees through real-time tracking, intelligent dispatching, route optimization, and automated reporting. Managers and dispatchers can see where field workers are located, assign jobs, follow routes, and identify operational delays from a unified dashboard. The platform continuously records location history, allowing teams to review where employees traveled and better understand how field activities were completed. Geofencing, automatic check-ins and check-outs, onsite time tracking, work-hour recording, and configurable alerts provide additional visibility into day-to-day field operations. Businesses can schedule and dispatch jobs directly to workers’ smartphones while optimizing routes to reduce unnecessary travel time and mileage. Employees can document completed assignments using images, signatures, forms, notes, and other job information, creating a more complete record of each service visit. Hellotracks automatically captures route, check-in, job completion, mileage, and timesheet data that can be converted into operational reports without extensive manual entry. Customer notifications and live ETA capabilities can also help organizations keep clients informed about scheduled field visits and arrival times. The platform works with existing smartphones, eliminating the need for dedicated GPS tracking hardware and helping businesses deploy the system more quickly. Integrations with business applications such as Slack and Google Calendar, together with API access, allow organizations to incorporate Hellotracks into broader operational workflows. Hellotracks is designed for field-based organizations across mobility and transportation, repair and maintenance, government, logistics and distribution, facilities management, security and patrol, field sales, property management, healthcare, and related industries.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$1995.00/one-time
Free Trial Offered?
Pricing Information
$10.00/month
Free Trial Offered?
Supported Platforms
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
ServiceLedger
Date Founded
1998
Company Location
United States
Company Website
www.serviceledger.com
Company Facts
Organization Name
Hellotracks
Date Founded
2014
Company Location
United States
Company Website
www.hellotracks.com
Categories and Features
Facility Management
Asset Management
Equipment Management
Incident Management
Inspection Management
Inventory Control
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Quotes / Estimates
Scheduling
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Service History Tracking
Technician Management
Work Order Management
Scheduling
Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Security System Installer
Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management
Tradesman Job Management
Not specified
Work Order
Not specified
Categories and Features
Field Service Management
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Maintenance Management
Mileage Tracking
Routing
Work Order Management
GPS Tracking
Alerts/Notifications
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking
Scheduling
Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Service Dispatch
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Technician Management
Work Order Management
Tradesman Job Management
Not specified