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What is ServiceManager?

ServiceManager is a versatile cloud-based platform designed for managing service operations related to after-sales support or product repairs across various industries. It features an adaptable workflow management system along with robust reporting capabilities. Whether used as a standalone solution or as part of a comprehensive approach to returns, service, and repair processes, ServiceManager enhances operational efficiency. The platform ensures smooth workflow integration and cohesive reporting functionalities throughout all service departments. This adaptability makes it an invaluable tool for businesses aiming to streamline their service management processes.

What is Clougistic?

Clougistic emerged from a multitude of customer inquiries aimed at creating a connection between a Magento platform and various logistics systems. Over the course of four years, this initial concept of a simple link has transformed into a robust and cost-effective warehouse management software as a service (SaaS) solution that seamlessly integrates with Magento. This solution supports all features and options available in Magento, ensuring a fully cloud-based and paperless operation, enhancing efficiency in managing logistics.

Media

Media

Integrations Supported

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online

Integrations Supported

Magento
SendGrid
Shippo
Starshipit

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$199.00/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceCentral Technologies

Date Founded

1991

Company Location

United States

Company Website

www.servicecentral.com

Company Facts

Organization Name

Clougistic

Date Founded

2014

Company Location

Netherlands

Company Website

www.clougistic.com

Categories and Features

After-Sales Service

Not specified

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Disposal Tracking
Inventory Management
Service History

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Service History Tracking
Work Order Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Returns Management
Shipping Management

Packaging

Inventory Management
Quotes / Estimates

Supply Chain Management

Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Shipping Management
Supplier Management

Warranty Management

Eligibility Verification
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Task Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Automatic Replenishment Systems

Inventory Management
Nice Shelf Stocks
On-order Information
Sales Anticipation
Store Order Leveling

Distribution

Barcoding / RFID
Inventory Management
Order Management
Purchasing
Shipping Management
Warehouse Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Logistics

3PL
Barcoding / RFID
Inventory Management
Order Management
Purchasing
Shipping Management

Manufacturing

Accounting Integration
Purchase Order Management
Shipping Management

Order Entry

Back Order Management
Inventory Management
Order Fulfillment
Order Management
Remote Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management
Special Order Management

Packaging

For Manufacturers
Inventory Management

Procurement

Inventory Management
Invoice Processing
Purchase Order Management
Receiving
Sourcing Management
Supplier Management

Purchasing

Inventory Management
Invoice Processing
Purchase Order Management
Supplier Management

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Supply Chain Management

Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Vendor Management

Supplier Master Data
Transaction History
Vendor Managed Inventory

Warehouse Management

3PL Management
Barcoding / RFID
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Receiving / Putaway Management
Returns Management
Shipping Management

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