Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • WEX Field Service Management Reviews & Ratings
    67 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    10,756 Ratings
    Company Website
  • CompanyCam Reviews & Ratings
    5,585 Ratings
    Company Website
  • ArboStar Reviews & Ratings
    565 Ratings
    Company Website
  • STACK Reviews & Ratings
    1,496 Ratings
    Company Website
  • WERX Reviews & Ratings
    35 Ratings
    Company Website
  • The Asset Guardian EAM (TAG) Reviews & Ratings
    22 Ratings
    Company Website
  • TRACTIAN Reviews & Ratings
    139 Ratings
    Company Website
  • MaintainX Reviews & Ratings
    2,692 Ratings
    Company Website
  • Maintainly Reviews & Ratings
    73 Ratings
    Company Website

What is ServiceMax?

ServiceMax, a prominent provider of cloud-enabled field services solutions, has the potential to revolutionize your field service operations. Leveraging the Salesforce platform, ServiceMax facilitates a modernized approach to field service experiences. This comprehensive platform delivers a wide array of solutions, encompassing workforce optimization, sophisticated dispatching, parts logistics, inventory management, depot repairs, social collaboration tools, and entitlements for the installed base. By integrating these features, ServiceMax enhances efficiency and effectiveness across the entire service lifecycle. Ultimately, adopting this technology can lead to significant improvements in customer satisfaction and operational performance.

What is ServiceBench?

Transform your business operations with leading field service management software. ServiceBench provides crucial tools to unify your entire network, optimize workflows, and enhance overall efficiency. This powerful platform is tailored to manage diverse repair processes, allowing for the effective coordination of technicians, clients, ongoing projects, parts sourcing, claims handling, and invoicing. Many prominent corporations are currently leveraging this system to improve their operations significantly. It serves as an exceptional solution for managing the complete customer journey. By harnessing modern technology, you can guarantee that your customers experience a smooth and hassle-free service interaction. From the initial job scheduling to its finalization, all stakeholders are kept updated on the current status of the repair. The software presents extensive enterprise capabilities that offer both historical data and real-time insights for each service event. This strategy not only improves first call resolution rates but also elevates customer satisfaction, leading to increased productivity and profitability. Furthermore, the system facilitates the efficient organization of follow-up on-site visits, further improving service quality. Embracing such innovative solutions can position your business at the forefront of the industry.

Media

Media

Integrations Supported

Magic EDI Service
Runbook
SkyRingAI
Xinix
frontline.io

Integrations Supported

Rossware
ServiceWorks

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/servicemax

Company Facts

Organization Name

Asurion Services

Company Website

www.asurion.com/servicebench/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Inventory Control
Mobile Access
Routing
Scheduling
Work Order Management

Popular Alternatives

Popular Alternatives

Fergus Reviews & Ratings

Fergus

Fergus Software
Repair-CRM Reviews & Ratings

Repair-CRM

E-Software