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What is ServiceNav?

With one unified platform, you can manage your entire system, which includes infrastructure, network, applications, and cloud services. You gain access to a vast library of over 1500 pre-designed service templates. Within a quarter of an hour, you can configure the ServiceNav Box and automatically detect all devices linked to your network. ServiceNav runs without agents, ensuring that there is no disruption to your IT environment, as it leverages certified product APIs. If you have been using Nagios, you can effortlessly adapt your existing collection programs to enhance ServiceNav’s capabilities. Do you have a multitude of devices to incorporate? You can utilize the configuration import features to streamline the process. So, why not take action? ServiceNav’s IT monitoring software enables you to proactively address any potential availability and performance issues throughout your IT framework, covering infrastructure, applications, and networks. Beyond its primary function as an IT monitoring solution, it also acts as an effective communication tool, offering intuitive reports and dashboards that make data interpretation easy for all stakeholders involved. This holistic approach guarantees that you can maintain effective oversight and quickly respond to any issues within your IT operations, ensuring optimal performance and reliability at all times.

What is Cruz RMM?

Cruz Remote Monitoring and Management offers a single interface for automating the IT operations of customers, tailored specifically for Managed IT Services Providers (MSPs). This platform enables users to oversee and manage their IT environments, networks, and client devices from virtually any location. Whether you are an MSP aiming to enhance your offerings or a reseller/VAR wanting to break into the MSP sector, Dorado provides a unified console for remote management. The solution is designed to be cost-effective, scalable, and user-friendly, catering to various operational needs. Dorado Software stands out as a pioneer in resource management, service orchestration, performance monitoring, and automation of cloud operations across intertwined infrastructure systems. Additionally, it empowers IT professionals to effectively supervise, configure, and maintain not only converged infrastructures but also virtualized functions and cloud services, ensuring seamless operations across all components. With such comprehensive capabilities, Dorado positions itself as an indispensable tool for modern IT management.

Media

Media

Integrations Supported

3rdRisk
Aurascape
Cruz Fabric Controller
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow
DNSWatch
Ekara
GLPI
ThreatSync
iTop

Integrations Supported

3rdRisk
Aurascape
Cruz Fabric Controller
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow
DNSWatch
Ekara
GLPI
ThreatSync
iTop

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1350
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Coservit

Date Founded

2006

Company Location

France

Company Website

servicenav.coservit.com/en/

Company Facts

Organization Name

Dorado Software

Date Founded

1999

Company Location

United States

Company Website

resources.doradosoftware.com/cruz-rmm

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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