Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Site24x7 Reviews & Ratings
    726 Ratings
    Company Website
  • Uptrends Reviews & Ratings
    125 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,572 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    90 Ratings
    Company Website
  • Kandji Reviews & Ratings
    1,045 Ratings
    Company Website
  • Cycloid Reviews & Ratings
    5 Ratings
    Company Website
  • Guru Reviews & Ratings
    3,317 Ratings
    Company Website
  • IBM Cloud Automation Manager Reviews & Ratings
    13 Ratings
    Company Website
  • Eventgroove Reviews & Ratings
    13 Ratings
    Company Website
  • Lucca Reviews & Ratings
    2,512 Ratings
    Company Website

What is ServiceNow Digital End-User Experience?

Evaluate and enhance the technological experience for your workforce, ensuring that they can easily troubleshoot issues independently while still having access to IT support when needed. Leverage the existing data within ServiceNow to enrich the insights gathered from users through their applications and devices. The Digital End-User Experience is founded on the Now Platform®, which serves as a unified system for enterprise action. Facilitate access to self-service resources for your employees, enabling them to swiftly identify and resolve IT challenges. Streamline communication within the IT department to foster clearer interactions. The Now Platform®, which underpins all ServiceNow offerings, stands out as the sole cloud-based application platform. By automating processes, simplifying tasks, and connecting workflows throughout your organization, you can effectively propel your business forward and enhance operational efficiency. Moreover, fostering a more intuitive IT support system can lead to higher employee satisfaction and productivity.

What is Accedian Skylight?

Skylight provides comprehensive monitoring solutions designed to enhance network performance and user experience across various applications, clouds, and network setups. As a performance assurance platform, it delivers in-depth visibility into the performance of networks, applications, and services, ranging from the user's edge to the core network and cloud infrastructures. By actively managing performance metrics, Skylight guarantees that networks and cloud applications meet rising performance benchmarks, enhance overall network capacity, and fulfill the high expectations customers have for their experiences. Leveraging sophisticated analytics and machine learning, Skylight adeptly utilizes high-quality performance data to detect, anticipate, and resolve potential issues that could affect users. Users can gather precise and detailed information on networks, applications, and services through Skylight's sensors, which come in both software and hardware formats. These sensors can be deployed anywhere within the network, from remote locations to cloud environments, allowing organizations to tailor their monitoring approaches according to their unique requirements. This adaptability ensures that organizations can effectively enhance their monitoring strategies and optimize overall operational efficiency.

Media

Media

Integrations Supported

ServiceNow

Integrations Supported

ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/digital-user-experience.html

Company Facts

Organization Name

Accedian

Company Location

Canada

Company Website

accedian.com/platform/skylight/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Popular Alternatives

Popular Alternatives

NetMotion Reviews & Ratings

NetMotion

NetMotion Software
CySight Reviews & Ratings

CySight

IdeaData
Riverbed Aternity Reviews & Ratings

Riverbed Aternity

Riverbed Technology