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What is ServiceNow Facility Management?

Facilities management encompasses a wide range of responsibilities and areas of expertise. At its core, the goal is to cultivate an environment that meets the needs of those who utilize the facilities, fostering a harmonious relationship between the space and its occupants. Success in this field hinges on creating a setting that emphasizes safety and comfort, applicable to various environments like offices, industrial sites, or residential communities. Health and safety emerge as critical components of effective facilities management, as safeguarding individuals is the foremost concern; potential hazards can stem from issues such as poor ventilation, hazardous air quality, uncomfortable temperatures, malfunctioning equipment, inadequate fire safety measures, confusing exit signage, and insufficient infrastructure. Additionally, operational efficiency and financial considerations are essential elements that influence the management of facilities. Thus, adopting a holistic strategy is crucial to ensuring both the safety of occupants and the effective operation of the facilities, leading to improved satisfaction and productivity in the long run.

What is BuiltSpace?

BuiltSpace creates collaborative service processes that allow for the immediate capture of service interactions and operational information. The success of business operations relies heavily on having high-quality data securely stored in a database that can be accessed across various organizations. Distinctively, BuiltSpace stands out as the sole facility maintenance platform capable of closing the information gap by enabling data sharing at critical interaction points through a mobile app triggered by QR Codes, which is designed to offer prompt solutions as well as facilitate future innovations. With a diverse array of tailored solutions, BuiltSpace is crafted to meet different requirements, ensuring that facility managers and occupants receive real-time updates about their buildings' health and safety. Moreover, BuiltSpace improves maintenance processes by granting shared access to vital information. It effectively connects manufacturers, service technicians, and property owners, fostering a smooth exchange of information. Additionally, BuiltSpace revolutionizes traditional facilities into cloud-based digital buildings, ensuring their ongoing health and safety amidst the persistent challenges brought about by the COVID-19 pandemic. By harnessing advanced technology, BuiltSpace is not just responding to current needs but is actively shaping a more resilient and effective future in facility management. This forward-thinking approach is essential for adapting to the evolving landscape of building operations.

Media

Media

Integrations Supported

COZYROC SSIS+ Suite
RadiantOne

Integrations Supported

Buildings IOT
Microsoft Dynamics 365
QuickBooks Online
Sage CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/workflows/employee-workflows/what-is-facilities-management.html

Company Facts

Organization Name

BuiltSpace

Date Founded

2011

Company Location

Canada

Company Website

builtspace.com

Categories and Features

Facility Management

Asset Management
Facility Scheduling
Incident Management
Inspection Management
Preventive Maintenance
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

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