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What is ServiceNow Resource Management?

Implement meticulous planning to maximize resource efficiency and accelerate the timely completion of projects. Gain access to a centralized platform that provides essential information on resource requests and allocations. You can create detailed plans through the Resource Management application or start them from any specific project, demand, or task. Monitor the hours dedicated to your daily activities and easily submit your timesheets in a streamlined manner. Resource Management seamlessly integrates with Strategic Portfolio Management, ensuring that your entire organization is coordinated in pursuit of remarkable results. Explore solutions to your questions and understand how ServiceNow can revolutionize your business through cutting-edge digital workflows. When workflows operate without interruption, remarkable experiences come to life. The Now Platform introduces an intelligent strategy for managing workflows across diverse sectors, heralding a transformative era for both employee and customer engagement. Witness how the Now Platform acts as the bedrock for the digital workflow transformation, enabling organizations to flourish in a constantly changing environment. Additionally, this innovative approach not only enhances operational efficiency but also fosters a culture of continuous improvement throughout the organization.

What is Kantata?

Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. With a platform that connects everything from scoping to resourcing to forecasting, you can always deliver amazing. The real challenge for most PS organizations is that their projects are so unpredictable. They never really know how an engagement is going to play out until it’s too late to do anything about it. And that undermines profits, strains resources, and leaves clients wondering what they’re really paying for. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team: so you can deploy resources based on the best match for scope, scheduling, skillsets, and more • Easily amplify institutional knowledge: by turning past experience into real-time intelligence so all your expertise is available to all your people • Confidently forecast every outcome: with an accurate, comprehensive view of everything from revenue and margins to capacity and sentiment Not every services firm operates the same way and your PSA shouldn’t either. Kantata is the only PSA offering both a Salesforce-native and an open infrastructure option, so you can choose the ecosystem that fits your business. With over 1,200 prebuilt connectors including Salesforce, NetSuite, HubSpot, Workday, Sage Intacct, Microsoft Dynamics 365, Google Workspace, and Jira — Kantata extends the value of your existing tech stack while keeping all your operational data connected in one AI-powered platform.

Media

Media

Integrations Supported

BambooHR
BugHerd
Cyfe
Desktop.com
Expensify
Forcemanager
Gentics
Google Drive
Google Workspace
HubSpot Customer Platform
Insightly
Jira Work Management
Meltano
Microsoft 365
Mozart Data
ProcessPro
Retently
Rippling
Sage Intacct
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Custom pricing available. Kantata offers multiple license types with flexible packaging to meet your unique needs. Contact Kantata for details.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/resource-management.html

Company Facts

Organization Name

Kantata

Date Founded

2008

Company Location

United States

Company Website

www.kantata.com

Categories and Features

Resource Management

Data Visualization
Drag & Drop
Employee Scheduling
Utilization Management

Categories and Features

AI PSA

Not specified

Business Intelligence

Budgeting & Forecasting
Performance Metrics
Profitability Analysis
Strategic Planning
Visual Analytics

Collaboration

Brainstorming
Chat / Messaging
Content Management
Document Management
Project Management
Task Management
Version Control

Financial Management

Budgeting & Forecasting
Consolidation / Roll-Up
Financial Reporting
Project Management
Revenue Recognition

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Professional Services Automation

Billing & Invoicing
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Resource Management
Time & Expense Tracking

Project Accounting

Not specified

Project Planning

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Strategic Planning

Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Scenario Planning
Scorecards

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Online Time Tracking
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Work Management

Access Roles / Permissions
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Workflow Management

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