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What is ServiceNow Software Asset Management?

Software Asset Management (SAM) employs a cohesive framework, which accelerates outcomes to dramatically cut costs and address license compliance challenges. Tackle the intricacies of dispersed IT expenditures by pinpointing expenses segmented by location, cost centers, vendors, products, and staff. Implement a strategic methodology for compliance and cost analysis concerning your vast array of publishers, promoting well-informed decision-making. Conduct thorough assessments of license compliance while optimizing roles across even the most complex on-premises and SaaS platforms. Strengthen SAM efforts by incorporating data from any existing discovery tools you have at your disposal. Shift from a reactive approach to a proactive one by identifying software costs ahead of any IT changes occurring. Achieve a consolidated view on the utilization of SaaS, IaaS, and PaaS, while improving cost efficiency in cloud services with Cloud Insights. Monitor usage trends and adjust licenses specifically for engineering and specialized industrial software applications. Streamline and automate the distribution of hardware and software assets for new hires to boost operational effectiveness. Leverage workflow lifecycle dates from the content library to keep track of software end-of-support deadlines within your application portfolio, ensuring timely updates and adherence to compliance standards. This holistic strategy not only reduces potential risks but also enhances the returns on your software investments significantly, providing a clear pathway to improved financial management. By prioritizing these practices, organizations are better positioned to navigate the complexities of the software landscape.

What is Certero for Enterprise SAM?

Certero's Enterprise Software Asset Management solution integrates real-time data from its sophisticated inventory and discovery systems with advanced software identification and license reconciliation tools, effectively eliminating the need for manual intervention in the Software Asset Management process. This integration leads to an up-to-date Enterprise License Position (ELP) and offers comprehensive visibility into all IT hardware and software assets. By managing the intricate data requirements, Certero allows organizations to focus on enhancing the value and cost-effectiveness of their IT investments. This offering is part of Certero's all-encompassing platform for technology management, which skillfully oversees IT assets across various environments, including desktops, data centers, mobile devices, Software-as-a-Service (SaaS), and cloud solutions. The unification of IT Asset Management (ITAM) and Software Asset Management (SAM) not only reduces operational costs but also streamlines asset information, paving the way for automation and delivering significantly enhanced insights and business intelligence. Furthermore, Certero excels in supporting contemporary solution architectures, with users consistently reporting rapid implementation timelines, high levels of satisfaction, and exceptional overall service according to insights gathered from Gartner's Peer Insights, making it a preferred choice for organizations looking to optimize their IT asset management.

Media

Media

Integrations Supported

Adobe Creative Cloud
Amazon Web Services (AWS)
Citrix Analytics
GitHub
GoTo Meeting
IBM Cloud
Microsoft 365
Microsoft Azure
Okta
PagerDuty
SAP Cloud Platform
Salesforce Agentforce Marketing
Slack
Smartsheet

Integrations Supported

Certero for Cloud
Certero for Enterprise ITAM
Certero for Mobile
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/software-asset-management.html

Company Facts

Organization Name

Certero

Date Founded

2006

Company Location

United Kingdom

Company Website

www.certero.com

Categories and Features

Categories and Features

Application Lifecycle Management

Administrator Level Control
Release Management
User Level Management
Version Control

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Maintenance Management

License Management

Automatic SKU Recognition
Central LM Server
History Tracking
Node Management
Online Activation
Sarbanes-Oxley Compliance
Timing Rights
Trial License

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