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What is ServiceNow Software Asset Management?

Software Asset Management (SAM) employs a cohesive framework, which accelerates outcomes to dramatically cut costs and address license compliance challenges. Tackle the intricacies of dispersed IT expenditures by pinpointing expenses segmented by location, cost centers, vendors, products, and staff. Implement a strategic methodology for compliance and cost analysis concerning your vast array of publishers, promoting well-informed decision-making. Conduct thorough assessments of license compliance while optimizing roles across even the most complex on-premises and SaaS platforms. Strengthen SAM efforts by incorporating data from any existing discovery tools you have at your disposal. Shift from a reactive approach to a proactive one by identifying software costs ahead of any IT changes occurring. Achieve a consolidated view on the utilization of SaaS, IaaS, and PaaS, while improving cost efficiency in cloud services with Cloud Insights. Monitor usage trends and adjust licenses specifically for engineering and specialized industrial software applications. Streamline and automate the distribution of hardware and software assets for new hires to boost operational effectiveness. Leverage workflow lifecycle dates from the content library to keep track of software end-of-support deadlines within your application portfolio, ensuring timely updates and adherence to compliance standards. This holistic strategy not only reduces potential risks but also enhances the returns on your software investments significantly, providing a clear pathway to improved financial management. By prioritizing these practices, organizations are better positioned to navigate the complexities of the software landscape.

What is OpenText Asset Management X?

An IT asset management (ITAM) solution, whether SaaS-based or on-premises, provides a comprehensive approach to overseeing hardware, software, and contracts while minimizing expenses. By implementing a cloud-based or traditional ITAM/SAM solution, organizations can effectively manage their hardware assets and streamline cost control. Through software asset management, you can monitor license numbers and ensure compliance with installed software applications. It is crucial to optimize total cost of ownership (TCO), return on investment (ROI), depreciation, and hardware expenses to maximize the value derived from IT asset investments. To achieve a holistic view of ITAM, integrating data regarding contracts, procurement, assets, vendors, and budgets enables more informed decision-making. Additionally, creating vendor catalogs simplifies the approval of purchase options, facilitates the entry of received assets into inventory, and allows for tracking service tickets linked to those assets. You can also evaluate the anticipated value of each asset over time, allocate costs to respective cost centers, and gain deeper insights into your financial assets, ultimately enhancing your strategic asset management approach. The combination of these practices will lead to a more efficient and cost-effective IT asset management process.

Media

Media

Integrations Supported

Adobe Creative Cloud
Amazon Web Services (AWS)
Citrix Analytics
GitHub
GoTo Meeting
IBM Cloud
Microsoft 365
Microsoft Azure
Okta
PagerDuty
SAP Cloud Platform
Salesforce Marketing Cloud
Slack
Smartsheet

Integrations Supported

Adobe Creative Cloud
Amazon Web Services (AWS)
Citrix Analytics
GitHub
GoTo Meeting
IBM Cloud
Microsoft 365
Microsoft Azure
Okta
PagerDuty
SAP Cloud Platform
Salesforce Marketing Cloud
Slack
Smartsheet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/software-asset-management.html

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/asset-management-x

Categories and Features

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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