Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Wrike Reviews & Ratings
    7,547 Ratings
  • Atera Reviews & Ratings
    1,986 Ratings
    Company Website
  • ManageEngine ServiceDesk Plus Reviews & Ratings
    1,725 Ratings
    Company Website
  • Planfix Reviews & Ratings
    58 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    101 Ratings
    Company Website
  • ThinkAutomation Reviews & Ratings
    15 Ratings
    Company Website
  • Planview AdaptiveWork Reviews & Ratings
    713 Ratings
    Company Website
  • ArboStar Reviews & Ratings
    563 Ratings
    Company Website
  • Striven Reviews & Ratings
    232 Ratings
    Company Website
  • Couchbase Reviews & Ratings
    414 Ratings
    Company Website

What is ServiceTree?

Instead of sifting through a flood of emails, clients can conveniently choose a time slot on the calendar with a specific technician or the next available team member. ServiceTree is specifically designed to meet the distinct needs of Managed Service Providers (MSPs), informed by insights from over 100,000 service tickets. The platform seamlessly integrates into daily workflows as a downloadable Chrome extension, making it a practical tool for technicians. With a quick installation that takes just 5-10 minutes, technicians can swiftly move on to their next ticket with a single click. Managers enjoy a different interface from their technicians, which allows them to monitor the next five tickets assigned to their team. By using the OpenNextâ„¢ button, technicians can promptly update the ticket status to "in progress" while starting time tracking. ServiceTree is making remarkable advancements in revolutionizing professional services automation for the MSP industry through its groundbreaking OpenNextâ„¢ technology, resulting in smoother and more efficient operations. This innovative method not only boosts productivity but also enhances client satisfaction by simplifying communication and improving service delivery. Moreover, the user-friendly design ensures that both technicians and managers can navigate the system with ease, leading to a more harmonious work environment.

What is Accelo?

Accelo is a favored choice for professional service firms worldwide seeking to enhance the profitability of their client work management. This cloud-based solution efficiently oversees every stage of client engagement, from initial prospecting to final payment processing, while also overseeing tickets, retainers, and timesheets. With a strong focus on optimizing both time and financial resources, the platform provides a comprehensive overview of current business metrics and financial outcomes. All client interactions, activities, and tasks are aggregated into one user-friendly interface, enabling users to monitor progress without needing to request updates. By enhancing operational efficiency and simplifying workflows, Accelo fosters better coordination among teams and leadership, ultimately improving visibility throughout the organization. This streamlined approach empowers professionals to prioritize their most critical tasks, allowing leaders to effectively manage the business. By leveraging automation, managers can ensure that projects are completed on schedule and adhere to budgetary constraints, leading to improved client satisfaction and business success.

Media

Media

Integrations Supported

Beam AI
BrightGauge
COZYROC SSIS+ Suite
Datto RMM
Exopen
Google Workspace
Integry
Kaseya BMS
Kindo
Mailchimp
Motileo
Nango
NinjaOne
PayPal
Stackreaction
Strategy Overview
Truto
Unifonic
WordStream
Zendesk

Integrations Supported

Beam AI
BrightGauge
COZYROC SSIS+ Suite
Datto RMM
Exopen
Google Workspace
Integry
Kaseya BMS
Kindo
Mailchimp
Motileo
Nango
NinjaOne
PayPal
Stackreaction
Strategy Overview
Truto
Unifonic
WordStream
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$0.99 per month
Free Trial Offered?
Free Version

Pricing Information

$24 / User / Product / Month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTree

Date Founded

2016

Company Location

Australia

Company Website

service-tree.com

Company Facts

Organization Name

Accelo

Date Founded

2011

Company Location

United States

Company Website

www.accelo.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

Advertising Agency

Campaign Management
Collaboration
Document Management
File Sharing
Project Management
Task Management
Time Tracking

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management

Popular Alternatives

Kaseya BMS Reviews & Ratings

Kaseya BMS

Kaseya

Popular Alternatives

Vorex Reviews & Ratings

Vorex

Kaseya
ParkTech Reviews & Ratings

ParkTech

NetTech Solutions