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What is ServiceWarrior?

ServiceWarrior provides an effective solution aimed at enhancing workforce productivity, particularly for field service organizations that seek to boost the efficiency of their field technicians alongside administrative staff. Technicians can quickly access work orders, process payments, capture customer signatures, and maintain fluid communication with the home office. Meanwhile, managers and office personnel can efficiently oversee technician locations and workflows, issue new work orders, ensure DOT compliance through comprehensive reporting, and reduce paperwork. The platform is compatible with any Android device, enabling users to input new customer details, create work orders, find the nearest driver, and assign tasks within a minute. Furthermore, it includes several cost-saving features, such as tracking fuel expenses, simplifying the monitoring of field workers’ hours, facilitating immediate payment collection, and managing inventory effectively. By streamlining various operations, ServiceWarrior not only optimizes efficiency but also significantly enhances the quality of service delivered by field service businesses, making it an indispensable tool in the industry. In essence, adopting ServiceWarrior can lead to a remarkable transformation in how field service companies operate and serve their customers.

What is Obzervr?

Discover a comprehensive app designed to fulfill all your field service requirements. A brief demonstration will reveal the capabilities of enterprise data gathering and reporting. Enhance your team's efficiency and productivity significantly. Effective planning and scheduling are crucial for unlocking your team's full potential for success. With Obzervr Manager, you can generate work orders for each shift or have them automatically filled by your Business Systems. For a seamless experience in field resource planning and task distribution, you can integrate Rosters, Shifts, and Crew details from your current business systems. Schedule tasks and distribute them to individuals or teams effortlessly. Team members can work together and exchange insights with real-time schedule updates. When the Operator or Team receives their tasks, they become more productive and interconnected. This synergy fosters a dynamic work environment that thrives on collaboration and efficiency.

Media

Media

Integrations Supported

Dynamics 365 Field Service
IBM Maximo Application Suite
Microsoft Power BI
Microsoft SharePoint
Microsoft Teams
Pronto Xi
SAP ERP
Slack

Integrations Supported

Dynamics 365 Field Service
IBM Maximo Application Suite
Microsoft Power BI
Microsoft SharePoint
Microsoft Teams
Pronto Xi
SAP ERP
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DesertMicro

Date Founded

1787

Company Location

United States

Company Website

www.servicewarrior.com

Company Facts

Organization Name

Obzervr

Date Founded

2014

Company Location

Australia

Company Website

www.obzervr.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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