Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Serviceaide Reviews & Ratings
    244 Ratings
    Company Website
  • EcholoN Reviews & Ratings
    50 Ratings
    Company Website
  • Paylocity Reviews & Ratings
    8,260 Ratings
    Company Website
  • Creatio Reviews & Ratings
    589 Ratings
    Company Website
  • ShareCRM Reviews & Ratings
    68 Ratings
    Company Website
  • RemotePeople Reviews & Ratings
    546 Ratings
    Company Website
  • Uptime.com Reviews & Ratings
    479 Ratings
    Company Website
  • Onro Reviews & Ratings
    20 Ratings
    Company Website
  • Epicor Kinetic Reviews & Ratings
    533 Ratings
    Company Website
  • Haast Reviews & Ratings
    5 Ratings
    Company Website

What is Servicely?

Servicely provides a cloud-based solution for enterprise service management, tailored for organizations managing IT and employee services across multiple departments. This platform combines a service management system with AI-powered agents that streamline service tasks through defined workflows. IT teams can effectively manage incidents, requests, changes, problems, knowledge management, service catalogs, and other associated processes, while also expanding service delivery capabilities to include human resources, finance, and legal functions. With features like customizable workflows, automation tools, approval mechanisms, and service portals, employees can engage through web interfaces and communication platforms such as Microsoft Teams and Slack. Aimed at enterprises looking to optimize service operations on a consolidated platform, Servicely not only updates IT service management practices but also automates mundane tasks, all while preserving human oversight for critical decisions and actions. This comprehensive approach not only boosts operational efficiency but also enhances interdepartmental collaboration, leading to a more integrated organizational environment. By facilitating seamless communication and efficient workflows, Servicely empowers organizations to adapt to evolving service demands.

What is Luma AI?

Luma AI integrates AI-driven automation into multiple areas of enterprise functions, such as IT management, compliance, customer service, and asset management. By unifying data and automating complex processes across various sectors, the platform enables organizations to boost efficiency and enhance collaboration on a broad scale. Whether managing IT workflows, supervising operations, or elevating customer interactions, Luma AI’s powerful automation capabilities significantly reduce manual tasks, provide real-time insights, and enhance decision-making effectiveness. Its easy integration with existing systems and scalability for growing enterprises mean Luma AI not only optimizes business operations but also equips organizations to achieve exceptional results at every level. In addition, this holistic strategy guarantees that companies remain agile in the face of shifting market demands, ensuring they retain a competitive advantage in their industries. Ultimately, Luma AI positions businesses to thrive in a dynamic environment.

Media

Media

No images available

Integrations Supported

Google Workspace
Jira
Lansweeper
Microsoft 365
Microsoft Entra ID
Microsoft Graph
Microsoft Intune
Microsoft Teams
NetSuite
NinjaOne
Slack

Integrations Supported

freebeat

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Servicely

Date Founded

2019

Company Location

Australia

Company Website

www.servicely.ai/

Company Facts

Organization Name

Serviceaide

Date Founded

2016

Company Location

United States

Company Website

serviceaide.com/lumaai

Categories and Features

AI-Powered ITSM Tools

Not specified

Categories and Features

AI Tools

Not specified

AI-Powered ITSM Tools

Not specified

Popular Alternatives

Popular Alternatives

Ivanti ITSM Reviews & Ratings

Ivanti ITSM

Ivanti
BMC Helix ITSM Reviews & Ratings

BMC Helix ITSM

BMC Helix