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What is Servicely?

Servicely provides a cloud-based solution for enterprise service management, tailored for organizations managing IT and employee services across multiple departments. This platform combines a service management system with AI-powered agents that streamline service tasks through defined workflows. IT teams can effectively manage incidents, requests, changes, problems, knowledge management, service catalogs, and other associated processes, while also expanding service delivery capabilities to include human resources, finance, and legal functions. With features like customizable workflows, automation tools, approval mechanisms, and service portals, employees can engage through web interfaces and communication platforms such as Microsoft Teams and Slack. Aimed at enterprises looking to optimize service operations on a consolidated platform, Servicely not only updates IT service management practices but also automates mundane tasks, all while preserving human oversight for critical decisions and actions. This comprehensive approach not only boosts operational efficiency but also enhances interdepartmental collaboration, leading to a more integrated organizational environment. By facilitating seamless communication and efficient workflows, Servicely empowers organizations to adapt to evolving service demands.

What is Rezolve.ai?

Rezolve.ai delivers Agentic AI for enterprise IT, HR, and FinOps operations by combining multi-agent AI, workflow automation, enterprise search, and conversational support into a unified platform. The solution helps organizations automate repetitive service tasks, streamline workflows, improve response times, and enhance employee support experiences across Microsoft Teams, Slack, email, chat, mobile, and voice channels. Rezolve.ai enables AI agents to resolve common support requests, search enterprise knowledge, trigger workflows, and interact with backend systems while reducing manual workload for service teams. The platform also includes AI voice support, AI Ops capabilities, enterprise search with contextual answers, and no-code AI agent deployment tools. The platform integrates with enterprise systems including ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, and Confluence. Organizations use Rezolve.ai to improve operational efficiency, lower support costs, and modernize employee service operations without disrupting existing enterprise systems.

Media

Media

Integrations Supported

Jira
Microsoft Graph
Google Workspace
Lansweeper
Microsoft 365
Microsoft Entra ID
Microsoft Intune
Microsoft Teams
NetSuite
NinjaOne
Slack

Integrations Supported

Jira
Microsoft Graph
BOSSDesk
Dropbox
Freshservice
Google Drive
ManageEngine AD360
Okta
ServiceNow
Zendesk

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Servicely

Date Founded

2019

Company Location

Australia

Company Website

www.servicely.ai/

Company Facts

Organization Name

Rezolve.ai

Date Founded

2016

Company Location

United States

Company Website

www.rezolve.ai

Categories and Features

AI-Powered ITSM Tools

Not specified

Categories and Features

AI Assistants

Not specified

AI IT Agents

Not specified

AI-Powered ITSM Tools

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Omni-Channel

Help Desk

Automated Routing
Customizable Branding
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

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