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What is Servicetrac?
Servicetrac provides service contractors in the cleaning, security, and facilities management sectors with the tools needed to effectively meet their client obligations. By overseeing a variety of functions, including task management, incident reporting, and patrol tracking, as well as evaluating service quality, Servicetrac improves overall performance, reduces expenses and risks, and increases customer satisfaction. Its centralized platform offers users enhanced visibility into field operations and team dynamics, supported by service-level analytics that guide strategic planning and ensure adherence to Service Level Agreements (SLAs). Moreover, Servicetrac enables real-time data capture and instant alerts for important updates, empowering users to make proactive, informed decisions that mitigate risks and maintain superior customer service. The system also facilitates compliance with SLAs and efficient service delivery through mobile audits and inspections conducted at client sites, while consolidating crucial data into a central hub for optimized management. This all-encompassing strategy not only boosts operational effectiveness but also helps contractors foster stronger client relationships, ultimately leading to sustainable business growth. By leveraging technology in this manner, service contractors can navigate challenges more effectively and thrive in a competitive landscape.
What is Access Maintain?
Our cloud-based facility management platform delivers an intuitive and accessible computer-aided facility management (CAFM) solution. Powered by Access Workspace, Maintain provides accurate, real-time insights into ongoing maintenance activities and their related costs. This feature helps to alleviate administrative workloads, improve cost oversight, and expedite problem resolution. Clients who take advantage of our property maintenance software have reported at least a 10% decrease in maintenance costs through optimized processes. By improving supply chain efficiency and increasing the rate of successful first-time service resolutions, this software proves invaluable. Contractors can effortlessly upload all compliance certificates to the portal, ensuring they are easily accessible. Furthermore, the verification of contractors' insurance is fully automated, streamlining operations. The system also maintains thorough audit trails and asset histories, which promote a high level of accountability and adherence to regulations. You can quickly generate comprehensive access reports that encompass your entire property portfolio, offering an in-depth view of your operations. This all-encompassing strategy simplifies facility management, while also significantly boosting overall operational effectiveness and providing a foundation for continuous improvement. Whether you operate a single building or multiple sites, this software adapts to meet your diverse needs.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TEAM Software
Date Founded
1989
Company Location
United States
Company Website
teamsoftware.com/software/servicetrac/
Company Facts
Organization Name
Access
Date Founded
1991
Company Location
United Kingdom
Company Website
www.theaccessgroup.com/en-gb/property-maintenance/
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management