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What is Servicetrac?

Servicetrac provides service contractors in the cleaning, security, and facilities management sectors with the tools needed to effectively meet their client obligations. By overseeing a variety of functions, including task management, incident reporting, and patrol tracking, as well as evaluating service quality, Servicetrac improves overall performance, reduces expenses and risks, and increases customer satisfaction. Its centralized platform offers users enhanced visibility into field operations and team dynamics, supported by service-level analytics that guide strategic planning and ensure adherence to Service Level Agreements (SLAs). Moreover, Servicetrac enables real-time data capture and instant alerts for important updates, empowering users to make proactive, informed decisions that mitigate risks and maintain superior customer service. The system also facilitates compliance with SLAs and efficient service delivery through mobile audits and inspections conducted at client sites, while consolidating crucial data into a central hub for optimized management. This all-encompassing strategy not only boosts operational effectiveness but also helps contractors foster stronger client relationships, ultimately leading to sustainable business growth. By leveraging technology in this manner, service contractors can navigate challenges more effectively and thrive in a competitive landscape.

What is Facil-IT Software?

Facil-IT is a maintenance and facility management platform designed for service providers responsible for supporting multiple client locations. Built for organizations delivering outsourced maintenance, property services, and field operations across industries such as real estate, hospitality, healthcare, government, and more. By connecting service providers, technicians, and clients within a single system, Facil-IT helps organizations coordinate service delivery, manage contracts and assets, and maintain clear visibility into performance across every site they support. Key capabilities and benefits: • Service Request & Work Order Coordination • Multi-Client Portfolio Management • Mobile Tools for Field Technicians • SLA Management & Service Performance Tracking • Operational Reporting & Visibility Learn more at facilit.fm

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

TEAM Software

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/servicetrac/

Company Facts

Organization Name

Facil-IT

Date Founded

2014

Company Location

United States

Company Website

www.facilit.fm/

Categories and Features

Facility Management

Not specified

Categories and Features

Facility Management

Preventive Maintenance
Work Order Management

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