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What is Serviceware Financial?

Have you considered the most effective approach to managing your organization's service finances? Your search ends with Serviceware. Renowned for its outstanding Enterprise Service Management, Serviceware offers a unique range of solutions aimed at digitizing and automating service processes, effectively tackling challenges in IT, HR, and Customer Shared Services. With a client base exceeding 900, including eight prominent companies on the German DAX-30 stock index, Serviceware significantly enhances corporate performance planning and financial management across IT and shared services. Furthermore, their innovative scheduling app simplifies the process for patients and customers to book appointments via the Serviceware Resources scheduler. In an exciting recent advancement, Serviceware is deepening its partnership with KPMG, launching a collaborative service offering specifically designed for businesses involved in transfer pricing. Notably, the BARC Planning Survey 20 has awarded Serviceware Performance an impressive 37 top rankings, distinguishing it as a leading provider for planning and analytics within the DACH region, which solidifies its standing within the industry. As Serviceware continues to innovate and expand its offerings, it is evident that they are setting a benchmark for excellence in service management solutions. Their commitment to enhancing user experience and operational efficiency demonstrates a forward-thinking approach that many organizations can benefit from.

What is ARCOS?

Our solutions equip utility companies with the tools needed to effectively Plan, Respond, Restore, and Report for both routine and emergency operations through a unified system. At ARCOS, our primary objective is to support our clients in managing their workforce efficiently to provide safe, reliable, and cost-effective services. We serve a diverse range of customers, including Electric, Gas, Water, and Power Plants across the United States and Canada. In the aviation industry, we provide advanced scheduling tools that simplify complex scheduling responsibilities, which include automated notifications via calls, texts, or emails to ensure that flight crews are properly matched with aircraft, thereby reducing the likelihood of cancellations. With ARCOS, it’s possible to send out thousands of alerts at once, ensuring adherence to union agreements and minimizing potential disputes. Additionally, for manufacturers facing intricate, unionized, or policy-driven staffing regulations, ARCOS's scheduling solutions drastically reduce the time needed to assign the right personnel to production lines by automating both scheduling and callout processes. This not only guarantees that production facilities remain adequately staffed but also enhances overall operational efficiency, resulting in higher productivity and less downtime. As a result, our clients can focus more on their core operations, knowing that their staffing challenges are being effectively managed.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$1000 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Serviceware

Date Founded

1998

Company Location

Germany

Company Website

serviceware-se.com

Company Facts

Organization Name

ARCOS

Date Founded

1993

Company Location

United States

Company Website

www.arcos-inc.com

Categories and Features

Financial Management

Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management

Resource Scheduling

Not specified

Transfer Pricing

Not specified

Categories and Features

Emergency Management

Not specified

Resource Management

Not specified

Resource Scheduling

Not specified

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