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What is Serviceware Financial?

Have you considered the most effective approach to managing your organization's service finances? Your search ends with Serviceware. Renowned for its outstanding Enterprise Service Management, Serviceware offers a unique range of solutions aimed at digitizing and automating service processes, effectively tackling challenges in IT, HR, and Customer Shared Services. With a client base exceeding 900, including eight prominent companies on the German DAX-30 stock index, Serviceware significantly enhances corporate performance planning and financial management across IT and shared services. Furthermore, their innovative scheduling app simplifies the process for patients and customers to book appointments via the Serviceware Resources scheduler. In an exciting recent advancement, Serviceware is deepening its partnership with KPMG, launching a collaborative service offering specifically designed for businesses involved in transfer pricing. Notably, the BARC Planning Survey 20 has awarded Serviceware Performance an impressive 37 top rankings, distinguishing it as a leading provider for planning and analytics within the DACH region, which solidifies its standing within the industry. As Serviceware continues to innovate and expand its offerings, it is evident that they are setting a benchmark for excellence in service management solutions. Their commitment to enhancing user experience and operational efficiency demonstrates a forward-thinking approach that many organizations can benefit from.

What is Projectworks?

A holistic business management software solution tailored for your entire organization. While various options offer project management capabilities, it's crucial to assess how these projects fit into the larger context of team interactions. Projectworks provides indispensable tools to all members of your services firm, including project managers, executives, and finance staff. You can gain a clearer picture of team resource allocation, which allows for better scheduling, tracking of project milestones, and effective budget management. This platform consolidates the management of timesheets, time-off requests, and employee performance evaluations within a single interface. With the ability to view multiple projects simultaneously, you can forecast revenue accurately, evaluate recoverability, and streamline invoicing processes with ease. Furthermore, managing resources on an individual level enables you to monitor each team member's workload closely. Enhanced project scheduling becomes possible as you identify staff members who are at capacity, those who have additional availability, and the optimal timing for integrating new projects into your overall operations, thereby maximizing efficiency. By utilizing these features, your organization can significantly improve collaboration and productivity across all sectors, ultimately driving greater success.

Media

Media

Integrations Supported

Integrations Supported

Teambook

API Availability

API Availability

Pricing Information

$1000 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Serviceware

Date Founded

1998

Company Location

Germany

Company Website

serviceware-se.com

Company Facts

Organization Name

Spiderworks

Date Founded

2016

Company Location

New Zealand

Company Website

projectworks.io

Categories and Features

Financial Management

Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management

Resource Scheduling

Not specified

Transfer Pricing

Not specified

Categories and Features

Leave Management

Approval Process Control
Employee Scheduling
Self Service Portal

Professional Services Automation

Billing & Invoicing
CRM
Portfolio Management
Project Management
Resource Management
Time & Expense Tracking

Project Planning

Agile Methodologies
Budget Management
Due Date Tracking
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Scheduling

Not specified

Resource Management

Capacity Management
Demand Forecasting
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Resource Scheduling

Not specified

Time Tracking

Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Online Time Tracking
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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