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What is Serviceware Financial?

Have you considered the most effective approach to managing your organization's service finances? Your search ends with Serviceware. Renowned for its outstanding Enterprise Service Management, Serviceware offers a unique range of solutions aimed at digitizing and automating service processes, effectively tackling challenges in IT, HR, and Customer Shared Services. With a client base exceeding 900, including eight prominent companies on the German DAX-30 stock index, Serviceware significantly enhances corporate performance planning and financial management across IT and shared services. Furthermore, their innovative scheduling app simplifies the process for patients and customers to book appointments via the Serviceware Resources scheduler. In an exciting recent advancement, Serviceware is deepening its partnership with KPMG, launching a collaborative service offering specifically designed for businesses involved in transfer pricing. Notably, the BARC Planning Survey 20 has awarded Serviceware Performance an impressive 37 top rankings, distinguishing it as a leading provider for planning and analytics within the DACH region, which solidifies its standing within the industry. As Serviceware continues to innovate and expand its offerings, it is evident that they are setting a benchmark for excellence in service management solutions. Their commitment to enhancing user experience and operational efficiency demonstrates a forward-thinking approach that many organizations can benefit from.

What is Retain?

Retain serves as a robust resource management solution favored by leading organizations such as KPMG, Ernst & Young, Deloitte, and PwC, as well as many other firms in the professional services sector. This software empowers businesses to craft and share planning information with remarkable accuracy. Through Retain, users can access critical insights into planning data, leverage comprehensive reporting features that help extract vital business intelligence, utilize metrics to evaluate performance, and employ talent management tools that monitor effectiveness and pinpoint skill deficiencies. Moreover, the platform is cloud-based, allowing access from anywhere and incorporating all necessary features for efficient workforce scheduling, such as skill tracking, forecasting tools, advanced reporting frameworks, and visually appealing graphical interfaces that significantly improve user engagement. In summary, Retain is an essential tool for organizations aiming to enhance their resource management and planning operations while ensuring they remain competitive in a rapidly changing market. Its versatility and functionality make it an invaluable resource for strategic decision-making.

Media

Media

Integrations Supported

Integrations Supported

Napta

API Availability

API Availability

Pricing Information

$1000 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Serviceware

Date Founded

1998

Company Location

Germany

Company Website

serviceware-se.com

Company Facts

Organization Name

Retain International

Date Founded

1993

Company Location

United Kingdom

Company Website

retaininternational.com

Categories and Features

Financial Management

Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management

Resource Scheduling

Not specified

Transfer Pricing

Not specified

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Resource Management

Not specified

Resource Scheduling

Not specified

Skills Management

Not specified

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Workforce Management

Budgeting & Forecasting
Employee Lifecycle Management
Labor Projection
Scheduling
Skills Tracking
Time & Attendance

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