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What is ServusConnect?

Manage, supervise, and monitor each work order throughout all properties while maintaining a secure and healthy environment. Offer your service technicians and vendors a maintenance app that is user-friendly and enjoyable, simultaneously providing peace of mind to your residents. Give property managers access to a centralized hub of precise, real-time data concerning maintenance tasks, team effectiveness, and resident satisfaction metrics. By leveraging ServusConnect's automation, onsite staff can reclaim approximately 20 hours weekly that would typically be consumed by administrative duties such as paperwork, data entry, and resident follow-ups. In an era where homes represent a sanctuary, explore how ServusConnect is committed to improving resident safety both now and in the future. Eliminate any ambiguity surrounding service statuses by obtaining a clear overview of current service requests, actions taken, overdue tasks, make-ready projects, and much more. By using a thorough digital representation of service locations, the urgency of requests, and assigned teams, you can minimize costs and enhance the number of completed jobs by effectively prioritizing property maintenance tasks. This cutting-edge strategy not only optimizes operations but also strengthens the relationships between property managers and residents, creating a more connected community. Furthermore, as technology evolves, this system positions property management for future advancements and improved resident experiences.

What is OneView?

In the contemporary digital era, people increasingly demand that their governments interact with them in ways that align with their individual preferences. OneView offers a robust platform for managing service requests, which not only simplifies the submission process but also acts as a centralized point for all communications between residents and local governments. This solution is designed with the user in mind, enabling residents to efficiently report and monitor their service requests. Upon submission of a request, it is swiftly routed to the appropriate local officials for resolution, along with automated updates that keep residents informed throughout the entire process. As governments adapt to the changing needs of their constituents, they are exploring innovative strategies to digitize information and provide services through the devices most commonly used by individuals. Residents can access services or information via an online portal, mobile app, email, or phone, and they receive timely notifications about upcoming events in their community. Furthermore, this approach improves the management of relationships with residents by keeping them updated on their service requests, available programs, and local activities. By adopting these advanced solutions, governments can enhance communication and strengthen their ties with the community, ultimately leading to a more engaged and informed populace. Such initiatives not only empower residents but also create a more transparent and responsive government.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServusConnect

Date Founded

2014

Company Location

United States

Company Website

www.servusconnect.com

Company Facts

Organization Name

Granicus

Company Location

United States

Company Website

granicus.com/solution/govservice/oneview/

Categories and Features

Lease Management

Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

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