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What is SetMe?

Introducing SetMe, a versatile remote support software developed by the creators of FixMe.IT, a widely recognized application in the realm of remote assistance. This innovative solution provides a user-friendly interface designed for seamless connectivity and control over remote Windows or Mac computers in a secure manner. Leveraging cutting-edge technology, SetMe encompasses a robust array of features essential for delivering top-notch remote support, such as end-to-end encryption, the ability to manage multiple sessions at once, control various remote devices concurrently, perform remote reboots with auto-reconnection, and generate advanced reports. Additionally, it facilitates easy file transfers through drag-and-drop and copy-paste functionalities, includes user management tools, and implements two-factor authentication for enhanced security. With its comprehensive capabilities, SetMe stands out as an all-in-one solution for remote assistance.

What is N-able Take Control?

Unlock the full potential of your remote support capabilities with N-able Take Control. Developed by N-able, this fully cloud-based remote access software offers instantaneous two-way communication, enabling connections in a mere five seconds along with productive remote sessions. It also boasts robust support features, including command line access and the Windows event viewer, to streamline troubleshooting. Utilizing peer-to-peer technology, N-able Take Control provides prompt and on-demand assistance across a diverse range of devices, from Windows PCs and Macs to iOS and Android smartphones. Whether you need quick resolutions or continuous support, this software guarantees that professional help is only a click away, ultimately boosting productivity and enhancing user experience. With N-able Take Control, you can ensure that your team stays connected and efficient, no matter where they are located.

Media

Media

Integrations Supported

Integrations Supported

N‑able Passportal
xMatters

API Availability

API Availability

Pricing Information

$58.10 per seat per month
Take advantage of our early adopter 30% discount on all SetMe plans:
Annual plan: $58.10 per seat/month
Monthly plan: $69.30 per seat/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Techinline

Date Founded

2007

Company Location

Canada

Company Website

www.setme.net

Company Facts

Organization Name

N-able

Date Founded

2014

Company Location

United States

Company Website

www.n-able.com/products/take-control

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Session Recording

Categories and Features

Customer Service

Knowledge Base
Performance Metrics
Queue Management

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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