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What is SevenRooms?

SevenRooms is a platform designed to enhance guest experiences and improve customer retention for hospitality businesses, whether they are on-site or off-site. By linking operators with comprehensive data throughout the guest experience, the platform enables them to boost revenue and enhance profitability. Established in 2011, SevenRooms has received investment from notable firms such as Amazon, Comcast Ventures, and Providence Strategic Growth. Its clientele spans the globe and includes prominent names in the dining and entertainment sectors, such as Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina, Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation, and Topgolf. This diverse portfolio showcases the platform's versatility and widespread appeal within the hospitality industry.

What is Seaware?

Seaware offers premier resorts advanced tools designed to boost profitability by providing extensive revenue optimization, the ability to craft appealing packages, seamless integration with corporate websites, and tailored marketing program management. Their reservation system enables hotels and resorts to enhance operational efficiency and elevate customer satisfaction, all while reducing sales costs through effective sales, marketing, and revenue management strategies for their offerings. It also includes in-depth management of dining services, conference rooms, workshops, and spa treatments, ensuring accurate scheduling and capacity management. In addition, transportation services are available, covering air travel, transfers, and bus connections to streamline guest logistics. The system further supports the management of various additional services and miscellaneous items, all while ensuring effective capacity oversight. Room allotments can be managed with ease, catering to both simple itineraries and complex travel routes, whether for brief excursions or longer journeys. Seaware's packaging options encompass both optional and mandatory elements, alongside a flexible loyalty program that allows customers to efficiently earn and redeem rewards. This all-encompassing strategy guarantees that resorts can meet a wide range of customer needs while maximizing their operational capabilities, thus positioning themselves strongly in a competitive market. Ultimately, Seaware's innovative solutions empower resorts to thrive and adapt in a constantly evolving hospitality landscape.

Media

Media

Integrations Supported

Agilysys Spa
Agilysys Stay
Cybersource
FreedomPay
Fydelia
Hostie
Mailchimp
Meltano
Oracle MICROS POS
Painapo
Posist
Re-venue
Rotaready
Stripe
TheFork
Tripleseat
Twilio
heep.ai
iVvy Venue Management

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

SevenRooms

Date Founded

2011

Company Location

United States

Company Website

www.sevenrooms.com

Company Facts

Organization Name

Versonix

Company Website

www.versonix.com/seaware-for-hotels-and-resorts-2/

Categories and Features

Hospitality Property Management

CRM
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management

Restaurant Management

Employee Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Reservations

Activities Booking
CRM
Customer Support
Group Reservations
Payment Processing
Promotions Management
Rate Management
Room Booking Management

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