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What is Sezam24?

Advanced and innovative self-service check-in kiosks are crafted to elevate the guest experience at your hotel establishment. The name "Sezam" is inspired by the expression "open sesame," representing the opening of new opportunities. Sezam24 functions as a guest management system that empowers hotels to improve operational efficiency, cut costs, and boost productivity. With Sezam24 kiosks, there is no need for upfront capital investment or lengthy procurement procedures, as payments are only made for the devices in use, and flexible pricing structures offer substantial savings. Furthermore, the platform facilitates a smooth transition to cutting-edge technologies as they become available, ensuring your hotel stays relevant and well-equipped to meet changing demands. After implementing our system, hotel operators can forgo the manual operation of their Property Management System (PMS), as it automates tasks such as bookings, online payment processing, room assignments, and self-check-in for guests. In addition, housekeeping teams receive automatically generated cleaning reports, which greatly streamline operations. This all-encompassing solution not only boosts efficiency but also significantly enhances guest satisfaction levels at your property, ultimately leading to a more successful hospitality experience.

What is Civitfun?

Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.

Media

Media

Integrations Supported

Integrations Supported

5stelle*
Avalon Bookings Manager
Booking.com
Cloudbeds
Hotelware PMS
Mews
Mini Hotel PMS
Oracle Hospitality Reporting and Analytics
Protel Booking Engine
QuoHotel
SIHOT
TOTVS BI
Ulyses Cloud
Winhotel
apaleo
hoteliga

API Availability

API Availability

Pricing Information

€89 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sezam24

Company Location

Czech Republic

Company Website

sezam24.com

Company Facts

Organization Name

Civitfun Hospitality

Company Location

Spain

Company Website

en.civitfun.com

Categories and Features

Kiosk

Not specified

Categories and Features

Reservations

Not specified

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