HelloGuest
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What is Sezam24?
Advanced and innovative self-service check-in kiosks are crafted to elevate the guest experience at your hotel establishment. The name "Sezam" is inspired by the expression "open sesame," representing the opening of new opportunities. Sezam24 functions as a guest management system that empowers hotels to improve operational efficiency, cut costs, and boost productivity. With Sezam24 kiosks, there is no need for upfront capital investment or lengthy procurement procedures, as payments are only made for the devices in use, and flexible pricing structures offer substantial savings. Furthermore, the platform facilitates a smooth transition to cutting-edge technologies as they become available, ensuring your hotel stays relevant and well-equipped to meet changing demands. After implementing our system, hotel operators can forgo the manual operation of their Property Management System (PMS), as it automates tasks such as bookings, online payment processing, room assignments, and self-check-in for guests. In addition, housekeeping teams receive automatically generated cleaning reports, which greatly streamline operations. This all-encompassing solution not only boosts efficiency but also significantly enhances guest satisfaction levels at your property, ultimately leading to a more successful hospitality experience.
What is HelloGuest?
Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.
Integrations Supported
API Availability
API Availability
Pricing Information
€89 per month
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Sezam24
Company Location
Czech Republic
Company Website
sezam24.com
Company Facts
Organization Name
HelloGuest
Date Founded
2014
Company Location
Germany
Company Website
www.helloguest-solutions.com/en/index.html
Categories and Features
Kiosk
Not specified
Categories and Features
Hotel Management
Not specified