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What is Sezam24?

Advanced and innovative self-service check-in kiosks are crafted to elevate the guest experience at your hotel establishment. The name "Sezam" is inspired by the expression "open sesame," representing the opening of new opportunities. Sezam24 functions as a guest management system that empowers hotels to improve operational efficiency, cut costs, and boost productivity. With Sezam24 kiosks, there is no need for upfront capital investment or lengthy procurement procedures, as payments are only made for the devices in use, and flexible pricing structures offer substantial savings. Furthermore, the platform facilitates a smooth transition to cutting-edge technologies as they become available, ensuring your hotel stays relevant and well-equipped to meet changing demands. After implementing our system, hotel operators can forgo the manual operation of their Property Management System (PMS), as it automates tasks such as bookings, online payment processing, room assignments, and self-check-in for guests. In addition, housekeeping teams receive automatically generated cleaning reports, which greatly streamline operations. This all-encompassing solution not only boosts efficiency but also significantly enhances guest satisfaction levels at your property, ultimately leading to a more successful hospitality experience.

What is HelloGuest?

Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.

Media

Media

Integrations Supported

Alexa

Integrations Supported

Alexa

API Availability

Has API

API Availability

Has API

Pricing Information

€89 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sezam24

Company Location

Czech Republic

Company Website

sezam24.com

Company Facts

Organization Name

HelloGuest

Date Founded

2014

Company Location

Germany

Company Website

www.helloguest-solutions.com/en/index.html

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Categories and Features

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