Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Shape Up Board?
Basecamp is an excellent tool for implementing the Shape Up methodology, and Jira also excels in this regard.
The Shape Up Board equips Jira users to utilize Basecamp's Shape Up approach by offering a fully integrated card wall that connects seamlessly with the hill chart.
This hill chart serves as a valuable resource for project teams, enabling them to strategize effectively around uncertainties and potential risks, thereby mitigating the chances of delays in project delivery.
In addition to providing a clear visual representation of team progress, the hill chart facilitates timely status updates and draws attention to critical tasks that may be lagging behind, ensuring that everyone remains aligned and focused on their objectives. This proactive approach enhances collaboration and boosts the overall efficiency of the team.
What is House-on-the-Hill Software?
House-on-the-Hill Software is crafted to effectively support you and your key stakeholders. We provide a diverse array of four adaptable solutions: IT Service Management, FOI & Case Management, Facilities Management, and Customer Service. Our software is designed to be flexible, budget-friendly, and tailored to meet your specific needs. The House-on-the-Hill Software is readily available for implementation in either the Cloud or on-site, giving you the freedom to select the deployment method that aligns best with your organization’s objectives. Elevate your ITIL-driven service desk with a comprehensive set of tools, optimized workflows, and a user-friendly self-service portal. Our eco-friendly solution streamlines the handling of new public requests made through the portal or email, allowing these cases to be organized into various categories and workflows. This feature enhances your sales team's capability to provide outstanding customer support. By utilizing insightful data from reports and key performance indicators, you can continually improve and expand your service offerings. Furthermore, our commitment to innovation helps ensure your organization stays agile and responsive to evolving demands, ultimately paving the way for sustained success in a competitive landscape.
Media
No images available
Integrations Supported
API Availability
API Availability
Pricing Information
$1.20/month/user
Free Trial Offered?
Pricing Information
£40 per agent per month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Curious Lab
Date Founded
2022
Company Website
www.curiouslab.io
Company Facts
Organization Name
House-on-the-Hill Software
Date Founded
1993
Company Location
United Kingdom
Company Website
www.houseonthehill.com
Categories and Features
IT Project Management
Not specified
Categories and Features
Complaint Management
Not specified
Customer Service
Not specified
Facility Management
Not specified
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Not specified