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What is SharedConX?

SharedConX, created by peerfect.systems AG and available at sharedconx.com, simplifies the management of permissions for shared mailboxes within Microsoft Exchange and Outlook. Instead of necessitating tedious user-by-user configurations, SharedConX employs security groups to control permissions—such as Full Access, Read Permission, Send on Behalf, and Send As—automatically and in real time. As team structures change due to new hires, resignations, or shifts in job roles, this system guarantees that permissions are updated instantly without the burden of manual intervention. Furthermore, every change is recorded automatically, helping organizations effortlessly maintain compliance with ISO certifications and data protection regulations. With a solid foundation of 26 years of industry experience, SharedConX integrates smoothly into existing Exchange environments—be it On-Premises, Hybrid, or Exchange Online—ensuring there is no downtime during installation. It is specifically designed for IT teams in companies with more than 50 employees and can easily scale to support upwards of 10,000 mailboxes, with pricing beginning at CHF 2 per shared mailbox per month. Moreover, its intuitive interface and effective automation considerably lighten the workload for IT departments, allowing them to focus on more strategic tasks. This approach not only enhances efficiency but also promotes a more adaptive work environment.

What is Keeping?

Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.

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Integrations Supported

Gmail
Google Workspace
Microsoft Exchange
Shopify
Zapier

Integrations Supported

Gmail
Google Workspace
Microsoft Exchange
Shopify
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

CHF2/Shared Mailbox/Month
Free Trial Offered?
Free Version

Pricing Information

$8 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

peefect.systems AG

Date Founded

2024

Company Location

Liechtenstein

Company Website

www.sharedconx.com

Company Facts

Organization Name

Keeping

Date Founded

2019

Company Location

Brookyn, NY

Company Website

www.keeping.com

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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