SharedInbox vs. Pleesher

Effortlessly manage customer support and communication through Slack, allowing for seamless collaboration on shared email accounts like support@your.domain without requiring password sharing among team members. With SharedInbox, you can easily integrate with any email service you currently use and obtain an @in.sharedinbox.co address for forwarding emails. To compose messages, simply use the command SharedInbox /compose, and when responding to email conversations, select the Reply Mail option. Each email interaction, both incoming and outgoing, creates a new Slack Message Thread, which allows for tagging colleagues and facilitating discussions with ease. Furthermore, every account comes with a dedicated support site where users can submit and track their support requests. There's no need to download new software or applications, as you can leverage Slack, a platform your team is already familiar with. Stay updated with notifications when your emails are sent and opened, and access attached files and images directly in Slack. You can also personalize your email signature and establish an automatic response for incoming inquiries, further streamlining your communication processes. This efficient setup ensures your team remains connected and organized while effectively handling customer support tasks, ultimately enhancing productivity and response times.

Inspire your team to improve their organization, influence, and helpfulness by adopting practical strategies. Explore insightful recommendations for maximizing the effective utilization of Slack, accompanied by aggregated metrics and analyses regarding your team's engagement on the platform. Each team member will receive a weekly scorecard that outlines their performance in Organization, Influence, and Help, complemented by clear advice on how to utilize Slack features such as Threads and Edits. Furthermore, the team manager will be provided with a comprehensive report that highlights metrics for each of these key areas. At Pleesher, we have recognized that numerous organizations fail to appreciate the significance of rewarding their customers, clients, users, and visitors in the digital realm. Even if you're not technically inclined, you can be confident that our user-friendly setup process is completely free, allowing you to effortlessly implement your incentive program with our guidance. While there is a requirement to incorporate some code into your website or online platform, our detailed step-by-step action guide guarantees that this endeavor will be straightforward for everyone. By leveraging our support, you can cultivate a more engaged, motivated, and productive team atmosphere, ultimately leading to enhanced collaboration and success. Embracing these practices not only benefits your team but also positively impacts the overall performance of your organization.