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What is ShelfSync?

ShelfSync stands out as a robust wholesale synchronization solution that can either integrate with your existing ERP system or operate independently, guaranteeing that your product listings, inventory counts, customer profiles, and pricing are uniform across all sales platforms. It adeptly manages account-specific wholesale discounts, volume-based pricing tiers, and standard retail rates, delivering the necessary data in real time to major platforms like Shopify, WooCommerce, Amazon, and eBay, thus ensuring that every transaction is promptly updated in your inventory across all channels. On the order management front, ShelfSync consolidates orders from all connected channels and transmits them to your ERP in the required format, thereby removing the need for tedious manual data input, reformatting, and disruptions to your team's workflow. This makes ShelfSync an indispensable resource for wholesalers and multi-channel retailers who have outgrown basic solutions, as it serves as the crucial connector that streamlines their business operations. By improving operational efficiency and enabling seamless workflows, it ultimately empowers businesses to expand their multi-channel selling capabilities and adapt to the evolving market landscape. With its ability to integrate smoothly and enhance productivity, ShelfSync becomes a vital asset for any growing enterprise.

What is HelpShelf?

HelpShelf combines the various support tools and resources you use into a single, efficient widget. This integration reduces clutter in your navigation bar, creating a simple and accessible point for customers to find assistance. The essence of reducing support inquiries is in providing the right information at the right moment. By effortlessly connecting the resources your company relies on, HelpShelf manages everything else seamlessly. Considering that your SaaS or web application likely contains numerous pages, HelpShelf examines user search patterns and interactions across these pages to refine content suggestions for future visitors. This smart optimization guarantees that your support materials remain pertinent and readily available, ultimately enhancing the user experience significantly. As a result, customers will appreciate the streamlined access to assistance, leading to increased satisfaction and potentially higher retention rates.

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Integrations Supported

Amazon
Chatra
Collect.chat
Continually
Customerly
Dashly
Drift
Facebook Messenger
Freshchat
Freshdesk
Gorgias
Groove
HubSpot CRM
Kayako
Quriobot
Shopify
WooCommerce
Zendesk
Zoho Desk
eBay

Integrations Supported

Amazon
Chatra
Collect.chat
Continually
Customerly
Dashly
Drift
Facebook Messenger
Freshchat
Freshdesk
Gorgias
Groove
HubSpot CRM
Kayako
Quriobot
Shopify
WooCommerce
Zendesk
Zoho Desk
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

£82/month
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HelloHorizon

Date Founded

2023

Company Location

United Kingdom

Company Website

hellohorizon.uk

Company Facts

Organization Name

HelpShelf

Company Location

United Kingdom

Company Website

helpshelf.co

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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