ShiftCare vs. CareLineLive

ShiftCare's Care Management features simplify the process of delivering tailored support to clients and their families. By organizing shifts, rosters, and teams, our management tools enhance the efficiency and effectiveness of your services. The integration of timesheets, expenses, and invoices streamlines accounting, alleviating your workload and fostering growth. We ensure that you and your teams have all the necessary resources to coordinate shifts and clients, enabling the delivery of quality care at any location. Additionally, our system facilitates the onboarding of new clients, helping you understand their unique needs and manage their goals effectively. We also prioritize the establishment of strong relationships between clients and their loved ones. Your teams are empowered to assist clients in achieving their objectives, with tools that allow for easy tracking of progress and sharing of updates with relevant parties. Overall, ShiftCare is dedicated to enhancing the quality of care while promoting seamless collaboration among all stakeholders involved.

CareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Josh Hough, who serves as Managing Director. The company is part of MAS Technicae Group and received majority investment from Accel-KKR in June 2025. CareLineLive serves home care agencies and domiciliary care providers across seven countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. The software is designed for home care agencies, domiciliary care and supported living providers, local authorities, and NHS trusts managing community care services. CareLineLive is certified to ISO 27001 (information security) and ISO 9001 (quality management), recertified by QMS International in 2022. The company holds Cyber Essentials Plus accreditation from the UK Government and is compliant with the NHS Data Security Protection Toolkit (DSPT). CareLineLive is listed as an NHS England Assured Supplier of Digital Social Care Records (DSCR) systems & is an approved supplier on UK Government G-Cloud 14. The software meets Professional Record Standards Body (PRSB) standards for the About Me Standard & Personalised Care & Support Plan Standard. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe