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What is Shiftsmart?

Shiftsmart is a workforce management platform that streamlines the processes of sourcing, scheduling, deploying, managing, compensating, and assessing employees for businesses. It seamlessly connects skilled workers with companies needing flexible staffing solutions, fostering immediate coordination and effective communication. Shiftsmart's cutting-edge technology enables rapid shift fulfillment with qualified personnel while accommodating flexible scheduling that aligns with both business needs and employee preferences. The platform offers a robust suite of tools for recruiting based on detailed profiles, optimizing onboarding workflows, automating scheduling, monitoring performance in real-time, and facilitating scalable communication through in-app alerts and SMS. Notably, organizations like the Small Business Administration have utilized Shiftsmart to quickly establish contact centers and meet large-scale staffing demands, illustrating its adaptability and effectiveness. Through its intuitive features, Shiftsmart not only simplifies the complexities of workforce management but also significantly improves the overall experience for both employers and employees, making it an essential tool in the evolving work landscape. Additionally, the continuous updates and enhancements to the platform ensure that it remains relevant and responsive to the ever-changing needs of the workforce industry.

What is AssistEdge?

The idea of Automation Singularity refers to a focus on enhancing customer satisfaction and agility through continuous improvements and optimizations enabled by the future workforce, which opens up a wider array of possibilities. At the forefront of this movement are creative and empathetic human professionals who prioritize customer needs, complemented by digital workers renowned for their efficiency and dependability. At EdgeVerve, we envision a future where human and digital collaborators work together to craft a new era for the workforce, achieving a seamless blend of people, processes, and technology. As the pace of automation continues to speed up, organizations need to focus on building a strong foundation for transitioning toward autonomous operations, which is the pinnacle of future workforce evolution. This evolution is illustrated by success stories such as the automation of finance and accounting operations across more than 60 countries for a leading health technology provider, the optimization of order processing and invoicing for a significant petrochemical enterprise, and the deployment of intelligent automation in contact centers to boost agent productivity while ensuring top-notch customer service. Consequently, embracing these technological advancements will not only transform the operational landscape but will also significantly enhance how businesses interact and build relationships with their customers. As we move forward, the collaboration between humans and machines will become increasingly vital in driving innovation and improving overall business outcomes.

Media

Media

Integrations Supported

Integrations Supported

ABBYY Mobile Capture

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Shiftsmart

Company Location

United States

Company Website

shiftsmart.com

Company Facts

Organization Name

EdgeVerve

Date Founded

2014

Company Location

India

Company Website

www.edgeverve.com/assistedge/

Categories and Features

On-Demand Staffing

Not specified

Categories and Features

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