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What is ShipScience?

Our solutions enable eCommerce companies to harness data for faster, more economical, and transparent product delivery like never before, guaranteeing significant savings. Eliminate the stress of managing shipments with UPS and FedEx; ShipScience handles all aspects and ensures tangible outcomes. You will automatically receive refunds for any packages that arrive late, as every delayed delivery qualifies for a refund from both UPS and FedEx. Often, carriers neglect to inform you about your eligibility for refunds, and the timeframe for claiming them is limited to a few weeks. We also offer tracking and identification tools that assist you in effortlessly reclaiming funds for shipments that are lost or damaged. Furthermore, our customer scorecards help identify which clients experience these issues most frequently, allowing you to address their needs effectively. With our ongoing monitoring of your data for any discrepancies, ShipScience adeptly manages billing mistakes, incorrect surcharges, and compliance challenges on your behalf. Allow our intelligent systems to reveal any inconsistencies in shipping charges, ensuring you achieve the highest level of savings and operational efficiency. By trusting us with your shipping processes, you can enhance your overall performance and focus on growing your business. Let us handle the complexities of shipping while you concentrate on what truly matters.

What is Froonze?

Our premier product is an all-encompassing customer portal that replaces the conventional account page. This cutting-edge solution brings together a vast array of our tools, plugins, and integrations with multiple applications to provide a seamless user experience for your clientele. Users are empowered with comprehensive information about their past purchases and shipping statuses. You can elevate the account page by adding tailored content and resources from various applications, turning it into a central hub for vital information. The portal streamlines the shopping journey, enabling customers to easily access their recently viewed items. Moreover, it allows users to change their account passwords independently, reducing the necessity to contact customer support. You have the option to personalize the usage of points for discounts and rewards, thereby customizing the experience according to their preferences. Additionally, utilize email marketing to keep your customers updated on their recent activities and encourage further engagement, fostering a deeper connection with your brand. In conclusion, this portal is designed to significantly boost customer satisfaction and loyalty through its intuitive layout and personalized functionalities, making it an essential tool for modern businesses.

Media

Media

Integrations Supported

Loop Subscriptions
Shopify

Integrations Supported

Loop Subscriptions
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$1,565 per month
Free Trial Offered?
Free Version

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShipScience

Company Location

United States

Company Website

shipscience.com

Company Facts

Organization Name

Froonze

Company Website

www.froonze.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

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