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What is ShipWave?

ShipWave is an all-encompassing shipping intelligence platform tailored for ecommerce businesses. It empowers users to compare shipping costs from multiple carriers, including USPS, UPS, FedEx, and DHL, while also providing discounted shipping labels and facilitating the easy purchase and printing of those labels. Key features include the ability to perform multi-carrier rate comparisons, access to commercial shipping rates, personalized tracking pages, a dedicated returns portal, and smooth integrations with popular platforms like Shopify, Etsy, eBay, and WooCommerce. Additionally, the platform offers automated claims for shipping issues, valuable analytics on shipping performance, package presets, saved addresses for convenience, and the option to print labels in bulk. Importantly, ShipWave eliminates the need for monthly subscription fees or minimum volume requirements, allowing users to pay exclusively for the labels they purchase. This adaptability makes it an attractive solution for ecommerce operations, whether they are large or small, aiming to enhance their shipping efficiency and reduce costs. Overall, ShipWave stands out in the marketplace by providing robust shipping solutions without the constraints of traditional pricing models.

What is CWILL?

CWILL is a comprehensive customer retention platform designed to help Shopify brands transform post-purchase moments into long-term revenue opportunities. Previously operating as Channelwill, CWILL now unifies its suite of ecommerce tools under one cohesive brand focused on retention-driven growth. The platform includes solutions for order tracking, returns and exchanges, shipping protection, loyalty programs, referrals, and AI-powered business intelligence. By delivering branded tracking experiences, merchants can reduce “Where is my order?” inquiries and increase repeat purchases. Its returns management system helps businesses recover lost revenue by encouraging exchanges and store credit instead of refunds. Shipping protection features minimize operational losses while enhancing buyer confidence at checkout. CWILL’s loyalty and referral tools incentivize repeat engagement, helping brands lift customer lifetime value and lower acquisition costs. Automated review requests and user-generated content features build trust and social proof to drive higher conversion rates. AI-powered upsells and personalized recommendations create tailored shopping journeys that resonate with each customer. The platform replaces fragmented apps with a unified retention engine that simplifies operations and maximizes impact. Trusted by over 30,000 customers worldwide and impacting billions in annual revenue, CWILL is built to scale with high-growth ecommerce brands. With top-tier Shopify certifications, strong customer ratings, and round-the-clock support, CWILL positions itself as the go-to hub for sustainable ecommerce growth.

Media

No images available

Media

Integrations Supported

ChatWILL
Facebook
Gmail
Google Ads
Instagram
Klaviyo
Mailchimp
ParcelWILL
PayPal
Pinterest
SEOWILL
SendWILL
Shop Pay
Shopify
Shopify Plus
TrustWILL
WhatsApp
WooCommerce
Yotpo
Zendesk

Integrations Supported

ChatWILL
Facebook
Gmail
Google Ads
Instagram
Klaviyo
Mailchimp
ParcelWILL
PayPal
Pinterest
SEOWILL
SendWILL
Shop Pay
Shopify
Shopify Plus
TrustWILL
WhatsApp
WooCommerce
Yotpo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Free; pay per label
Free Version
Free Trial Offered?

Pricing Information

$9.99 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Switch Labs

Date Founded

2024

Company Location

United States

Company Website

shipwave.app

Company Facts

Organization Name

CWILL

Date Founded

2014

Company Location

United States

Company Website

www.cwill.com

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

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