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support 4 out of 5 stars

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What is Shipday?

Shipday is an all-in-one local delivery management software that streamlines the dispatch, tracking, and management of delivery orders through an intuitive Driver App, real-time tracking capabilities, and customer SMS notifications. This solution is ideal for rapid, on-demand local deliveries, particularly from eateries, supermarkets, and convenience stores. Furthermore, it enables users to efficiently plan and optimize routes for scheduled deliveries, leading to improved operational efficiency. By offering features such as real-time tracking, automated dispatching, and SMS alerts, Shipday significantly enhances the organization and oversight of delivery operations. It’s crucial to understand that Shipday is not a shipping service; instead, it caters to small businesses that utilize their own delivery personnel. With Shipday, businesses can easily track their delivery orders and guarantee timely delivery of products to customers. Thousands of users across over 50 countries leverage this platform, including restaurants, meal prep companies, grocery providers, and numerous other small businesses engaged in local deliveries. This widespread usage underscores its effectiveness and reliability in managing local delivery logistics seamlessly, making it a preferred choice for many. Moreover, the platform continually evolves to meet the changing needs of its users, ensuring sustained satisfaction and efficiency in their delivery processes.

What is Porch Routes?

Porch Routes provides a cloud-based platform tailored for enterprises that manage deliveries with their own drivers, serving a wide array of industries including farms, CSAs, butchers, bakeries, meal-prep kitchens, florists, specialty grocery stores, and local marketplaces. Users can conveniently input delivery tasks through manual entry or by importing CSV files, and they can also integrate orders from services like Shopify or WooCommerce via an orders API. The software comes equipped with a sophisticated route optimization feature that accounts for different vehicle types, including those with frozen, refrigerated, and dry storage capabilities, while also factoring in crucial elements such as delivery time windows, weight restrictions, stop limitations, shifts, and designated delivery points. Dispatchers are empowered to assign routes and monitor real-time progress, while drivers can access a web-based link on their mobile devices to record delivery outcomes, take photos, or obtain signatures, even when they are offline. Furthermore, customers receive timely updates and can track their orders on a personalized tracking page, while delivery results are relayed back to connected order management systems through signed webhooks, facilitating smooth communication. This all-encompassing framework not only boosts delivery efficiency for businesses but also enhances the overall experience for both drivers and customers, ultimately fostering better relationships within the community. By streamlining the delivery process, Porch Routes helps businesses adapt to the growing demands of their customers.

Media

Media

No images available

Integrations Supported

Shopify
WooCommerce
App4
Axis LMS
Cloud Waitress
Foodiv
GloriaFood
Grubhub
Incentivio
Jinoby
LastPOS
Menufy
Quickwork
Slice
Square POS
Zuppler
eHungry

Integrations Supported

Shopify
WooCommerce
Apple Maps
Google Maps
OpenStreetMap

API Availability

Has API

API Availability

Has API

Pricing Information

$0.10 per order
Free Version
Free Trial Offered?

Pricing Information

$39/month
Porch Light is free for up to 150 orders per month and one vehicle. Starter is $39/month billed monthly or $390/year with two months free, for up to 500 orders per month. Paid plans include unlimited vehicles and drivers. New businesses receive a 14-day Porch-plan trial with no credit card. Starter includes 750 customer texts monthly; excess texts cost $0.015 each or $10 per 500. Email updates and tracking links are free; texting is to be enabled when ready.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Shipday

Date Founded

2020

Company Location

United States

Company Website

www.shipday.com

Company Facts

Organization Name

Vector UX

Date Founded

2021

Company Location

United States

Company Website

porchroutes.com

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Restaurants
Order Tracking
Routing
Surveys & Feedback

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Order Management
Routing

Categories and Features

Delivery Management

Not specified

Route Planning

Not specified

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