Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Dispatch Science Reviews & Ratings
    22 Ratings
    Company Website
  • CXT Software Reviews & Ratings
    70 Ratings
    Company Website
  • Detrack Reviews & Ratings
    147 Ratings
    Company Website
  • Descartes Fleet Performance Management Reviews & Ratings
    28 Ratings
    Company Website
  • Building Logistics Reviews & Ratings
    186 Ratings
    Company Website
  • Shippo Reviews & Ratings
    910 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    98 Ratings
    Company Website
  • ShipHero Reviews & Ratings
    906 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    61 Ratings
    Company Website
  • Rezku Point of Sale Reviews & Ratings
    65 Ratings
    Company Website

What is ShippingChimp?

ShippingChimp is a cutting-edge solution for order tracking, crafted to enhance the customer experience significantly after a purchase has been made. This platform empowers users to foresee potential delivery problems, keeps them updated on their order status, handles issues related to lost or damaged items, includes a self-service portal for returns, and strategically requests feedback from customers. Our main objective is to provide you with a seamless shipping experience, from generating shipping labels to ensuring the successful delivery of your packages. You can count on us for a hassle-free delivery process. Moreover, you can enjoy savings of up to 53% on your shipping costs. Regardless of the destination within Canada, we present the most competitive rates to ensure your shipping requirements are fulfilled both effectively and economically. With ShippingChimp, you can significantly enhance your satisfaction after a purchase, making the entire shipping journey more enjoyable and stress-free. Experience the difference with a service that prioritizes your needs.

What is Route?

Elevate the customer journey right to their doorstep by utilizing Route, which enables brands to effectively oversee their post-purchase experiences through features such as visual order tracking, package protection, and easy claim filing, complemented by the groundbreaking universal order history tool. In a landscape where e-commerce is increasingly prevalent, it is critical for brands to refine every aspect of the customer experience in order to secure a competitive advantage; however, many have yet to prioritize the optimization of the post-purchase phase. Route empowers brands to take control of their post-purchase workflows, starting from the moment a customer checks out until their order arrives, while simultaneously nurturing customer loyalty and transforming buyers into brand advocates. Customers have the convenience of opting for Route+ at checkout, which enhances their orders with package protection and allows for hassle-free refunds and reorders with a single click. This efficient approach greatly reduces the effort required from customers and leads to a more seamless claims experience, thereby enriching the overall shopping journey. By focusing on these enhancements, brands not only reinforce their relationships with customers but also create a community of loyal supporters who are likely to return for future purchases. Ultimately, investing in customer experience improvements is a strategic move that can yield long-term benefits for a brand's reputation and success.

Media

Media

Integrations Supported

Magento
Shopify
WooCommerce
Amazon
AmmoReady
Appbrew
BigCommerce
EasyPost
FedEx Ship Manager
Flip
Prive
Rokt Catalog
ShipCalm
ShipStation
Shopify POS
Shopify Plus
Wufoo
Xero
eBay

Integrations Supported

Magento
Shopify
WooCommerce
Amazon
AmmoReady
Appbrew
BigCommerce
EasyPost
FedEx Ship Manager
Flip
Prive
Rokt Catalog
ShipCalm
ShipStation
Shopify POS
Shopify Plus
Wufoo
Xero
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShippingChimp

Company Website

www.shippingchimp.com

Company Facts

Organization Name

Route

Date Founded

2018

Company Location

United States

Company Website

route.com/merchants/

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Popular Alternatives

Popular Alternatives

LateShipment.com Reviews & Ratings

LateShipment.com

LateShipment Inc.
LateShipment.com Reviews & Ratings

LateShipment.com

LateShipment Inc.