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What is Shopilo?

Incorporating AI chat functionality into your website enhances visitor engagement, providing an intelligent assistant that is accessible around the clock. This ensures that users receive immediate assistance whenever they need it.

What is ChatWILL?

ChatWILL serves as a sophisticated live chat assistant tailored for Shopify merchants, facilitating seamless interaction with website visitors while addressing inquiries and boosting conversion rates via automated dialogues and round-the-clock support. Its integration with Shopify enables the chatbot to swiftly access details from product catalogs, order histories, shipping statuses, and inventory levels, ensuring customers receive accurate information regarding products, orders, returns, and other questions without requiring manual assistance, which effectively reduces the number of support tickets and frees teams from repetitive inquiries. In addition to handling FAQs, ChatWILL can recommend products to customers, provide automatic order tracking, and share real-time shipping updates, all while supporting multiple languages and maintaining a natural tone that aligns with the brand. Moreover, the assistant can be personalized to reflect the store's appearance through customizable colors, logos, and greeting messages, creating a unified shopping experience for users. With its diverse features, ChatWILL not only improves customer satisfaction but also optimizes operational efficiency for Shopify merchants, making it an invaluable tool for enhancing their online presence and engagement with customers. Ultimately, this innovative assistant ensures that merchants can focus on growing their business while providing top-notch service to their clientele.

Media

No images available

Media

Integrations Supported

CWILL
Shopify
Shopify Plus

Integrations Supported

CWILL
Shopify
Shopify Plus

API Availability

Has API

API Availability

Has API

Pricing Information

$100/month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OBEC.net, sro

Date Founded

1995

Company Location

Czech Republic

Company Website

shopilo.eu

Company Facts

Organization Name

CWILL

Date Founded

2014

Company Location

United States

Company Website

www.cwill.com/chatwill/

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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