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MikMakMikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
What is Shopilo?
Incorporating AI chat functionality into your website enhances visitor engagement, providing an intelligent assistant that is accessible around the clock. This ensures that users receive immediate assistance whenever they need it.
What is Remark?
Remark revolutionizes the conventional in-store experience by converting it into a digital format through the use of AI personas that are shaped by authentic expert interactions, enabling them to adeptly guide, customize, and elevate each shopper's experience in real-time. As users engage with the platform, they interact with intelligent assistants that are aware of the context, capable of addressing requests such as adjusting sizes, altering shipping addresses, or suggesting complementary products directly on the website, thus streamlining the process and reducing the need for customer support. Every interaction plays a crucial role in building a constantly growing knowledge base, allowing for personalized modifications to on-site content, including titles, descriptions, and specifications, which are informed by various metrics like conversion rates, search queries, UTM tags, user navigation trends, and geographical data. Moreover, the platform features dynamic blog posts that deliver expert insights, ready for publication, while allowing for seamless integration that facilitates immediate actions related to orders, inventory oversight, CRM, and other pertinent systems. It also boasts robust enterprise-level capabilities that support the customization of data retention, redaction, and encryption policies, ensuring comprehensive role-based access control and the preservation of secure, immutable audit trails. This thorough approach not only enriches the user experience but also guarantees the meticulous management and protection of data throughout all stages of interaction. Ultimately, Remark stands out as a pioneering solution that not only enhances retail efficiency but also prioritizes user satisfaction and data security.
Media
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Integrations Supported
BigCommerce
Intercom
Klaviyo
Loop Returns
Magento
NetSuite
Salesforce Agentforce Commerce
Segment
Shopify
Stripe
Integrations Supported
BigCommerce
Intercom
Klaviyo
Loop Returns
Magento
NetSuite
Salesforce Agentforce Commerce
Segment
Shopify
Stripe
API Availability
Has API
API Availability
Has API
Pricing Information
$100/month
Free Trial Offered?
Free Version
Pricing Information
$2,700 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OBEC.net, sro
Date Founded
1995
Company Location
Czech Republic
Company Website
shopilo.eu
Company Facts
Organization Name
Remark
Company Location
United States
Company Website
www.withremark.com
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Categories and Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
