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Shopkick, created by Trax, is an innovative platform aimed at boosting shopper engagement by gamifying the shopping experience, rewarding users for a range of activities including browsing, engaging with in-store merchandise, and completing purchases. Unlike traditional discount methods, Shopkick incentivizes consumer behavior through a unique system of "kicks," which can be earned by actions such as scanning barcodes, watching promotional content, or submitting purchase proofs. This engaging approach not only encourages spontaneous purchases but has also shown that a remarkable 98% of shoppers are open to trying new brands featured within the Shopkick app. Furthermore, the platform offers robust top-of-funnel marketing solutions, including engaging videos, digital lookbooks, in-app notifications, and push alerts, all designed to enhance brand awareness and sway consumer choices at critical moments. Additionally, Shopkick provides brands with essential first-party data and in-depth analytics, such as demographic insights, geographical data, basket analysis, and shopping behaviors, ensuring brands gain transparency and confidence in their marketing strategies. By utilizing these valuable insights, brands can refine their marketing tactics and more effectively cater to the preferences of their intended audience, ultimately leading to more successful engagement and higher sales. This multi-faceted approach not only benefits consumers but also creates a more vibrant retail ecosystem overall.
What is Coniq?
Coniq presents an all-inclusive digital platform that bridges the gap between your business and customers, whether they are shopping online or in-store, through multiple engagement channels. Embracing this cutting-edge platform enables you to swiftly and cost-effectively revolutionize your operations, equipping your team with the tools needed to better comprehend, forecast, and interact with your audience. Achieve a deep understanding of your customers, your brand's visibility, and the impact of your marketing initiatives. Unveil an innovative customer loyalty program tailored to acknowledge, engage, and reward shoppers at every stage of their journey, from before they enter the store to after their visit. As the distinctions between physical and digital shopping experiences diminish, the Coniq platform is pivotal to your digital evolution, providing insights into the identities of your shoppers across both environments and allowing you to build significant, customized connections. By analyzing customer behaviors, you can enhance sales at your retail location, while also establishing a database of enthusiastic shoppers to effectively target and encourage store visits. This comprehensive strategy not only fortifies your position in the market but also ensures your organization adapts to ongoing changes and trends. Ultimately, leveraging the Coniq platform positions your business for sustained growth and success in a competitive landscape.
Integrations Supported
Pareteum Experience Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Trax
Company Location
United States
Company Website
traxretail.com/solutions/trax-engagement/shopkick/
Company Facts
Organization Name
Coniq
Company Location
United Kingdom
Company Website
coniq.com
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content