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What is Shopkick?
Shopkick, created by Trax, is an innovative platform aimed at boosting shopper engagement by gamifying the shopping experience, rewarding users for a range of activities including browsing, engaging with in-store merchandise, and completing purchases. Unlike traditional discount methods, Shopkick incentivizes consumer behavior through a unique system of "kicks," which can be earned by actions such as scanning barcodes, watching promotional content, or submitting purchase proofs. This engaging approach not only encourages spontaneous purchases but has also shown that a remarkable 98% of shoppers are open to trying new brands featured within the Shopkick app. Furthermore, the platform offers robust top-of-funnel marketing solutions, including engaging videos, digital lookbooks, in-app notifications, and push alerts, all designed to enhance brand awareness and sway consumer choices at critical moments. Additionally, Shopkick provides brands with essential first-party data and in-depth analytics, such as demographic insights, geographical data, basket analysis, and shopping behaviors, ensuring brands gain transparency and confidence in their marketing strategies. By utilizing these valuable insights, brands can refine their marketing tactics and more effectively cater to the preferences of their intended audience, ultimately leading to more successful engagement and higher sales. This multi-faceted approach not only benefits consumers but also creates a more vibrant retail ecosystem overall.
What is Lobyco?
Lobyco presents a cutting-edge, modular SaaS solution hosted in the cloud, designed specifically for grocery and consumer-goods retailers to develop modern, data-driven customer loyalty initiatives, promotional campaigns, and efficient checkout experiences. This versatile platform empowers retailers to manage personalized loyalty programs, execute precise promotional efforts, and engage consumers through gamification elements such as games, challenges, and rewards, while also facilitating the issuance of digital vouchers and the oversight of “loyalty wallets” and “loyalty currencies.” Furthermore, it boasts powerful customer segmentation features and real-time offer delivery, which significantly boosts customer engagement. Retailers benefit from the ability to orchestrate promotions across multiple channels, allowing them to create campaigns that resonate with individual purchase patterns, demographic information, digital behaviors, and additional pertinent metrics. Its advanced segmentation functionalities enable retailers to easily define and export customer cohorts, enhancing targeted communication strategies. On the consumer front, Lobyco enriches the shopping experience through innovative features like collaborative shopping lists, digital flyers showcasing in-app promotions, meal planning recipes linked to selected ingredients, and even carbon dioxide tracking that promotes eco-friendly purchasing decisions. By offering a comprehensive array of tools, Lobyco not only optimizes retail operations but also significantly elevates the overall customer journey, making it an invaluable resource for modern retailers striving to meet evolving consumer demands. This holistic approach ensures that both retailers and consumers gain maximum benefit from their interactions within the platform.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Trax
Company Location
United States
Company Website
traxretail.com/solutions/trax-engagement/shopkick/
Company Facts
Organization Name
Lobyco
Date Founded
2020
Company Location
Denmark
Company Website
www.lobyco.com
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label