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What is Shortways?

The Shortways Assistant serves as a digital adoption platform designed to assist employees navigating multiple applications daily. Understanding the value of time, Shortways offers a user-friendly Designer interface that streamlines the process of creating, modifying, and publishing user documentation. With a range of tools, the Shortways Assistant supports employees unfamiliar with software, providing various resources such as: Interactive step-by-step guides Contextual assistance (including introductory guides, training materials, and business processes) Updates on news and new features Contextual FAQs Support request options A search functionality The ability to independently create and manage content Additionally, it features a dashboard with statistics. As a result, users are empowered to: Engage in self-training and seek help in real-time Adapt to changes and new features more efficiently Receive interactive guidance precisely when they need it Accelerate their software adoption process By utilizing Shortways, organizations can effectively digitize their training efforts and significantly decrease support call volumes by a remarkable factor of ten, ultimately fostering a more efficient and knowledgeable workforce.

What is CareAR?

CareAR is a cutting-edge augmented reality platform aimed at transforming how businesses deliver service experiences. By providing remote visual assistance and self-guided tutorials, it streamlines problem-solving processes, reduces the need for in-person visits, and boosts customer satisfaction significantly. Notable Benefits: - Accelerated problem-solving through remote AR assistance - Improved first-contact resolution rates with visual guides - Decreased on-site service calls due to self-service options - Enhanced knowledge sharing with access to remote specialists - Increased customer satisfaction and loyalty to the brand - Lower environmental impact by minimizing travel requirements The solutions offered by CareAR encompass: - CareAR Assist: Enables real-time collaboration to resolve issues remotely. - CareAR Instruct: Provides comprehensive, easy-to-follow guides for users to tackle challenges independently. - CareAR Experience: Allows businesses to design engaging AR tutorials for their customers, thereby broadening their service offerings effectively. This approach not only enhances operational efficiency but also fosters a more interactive customer experience.

Media

Media

No images available

Integrations Supported

Cegid Talentsoft
Ivalua
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
SAP Store
Sage X3
Workday HCM

Integrations Supported

Cegid Talentsoft
Ivalua
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
SAP Store
Sage X3
Workday HCM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shortways

Date Founded

2011

Company Location

France

Company Website

shortways.com

Company Facts

Organization Name

CareAR, Inc.

Date Founded

2018

Company Location

United States

Company Website

carear.com

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

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