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What is Shout About Us?

Shout About Us is a review management infrastructure platform designed to help software providers, marketplaces, and agencies incorporate customer review functionality into their existing applications. The platform provides REST APIs and white-label tools for collecting, monitoring, responding to, and analyzing online reviews. Its Review Data API connects to more than 80 review sources, including Google, Facebook, Yelp, Trustpilot, TripAdvisor, and industry-specific review websites. Review information is standardized into structured records containing ratings, reviewer information, publication dates, comments, and response data. The Review Insights API applies artificial intelligence to customer feedback to identify sentiment trends, recurring topics, and competitive performance indicators. Review response capabilities allow organizations to generate AI-assisted replies and publish responses directly to supported third-party platforms. Automated review solicitation workflows support email, SMS, and QR code campaigns that can be triggered by purchases, completed services, or other customer interactions. The platform includes reporting tools for monitoring review request delivery, engagement, and conversion performance. Review removal functionality enables users to submit and track requests concerning fake, inappropriate, or policy-violating reviews through supported workflows. Its Verified Reviews API supports first-party review collection, human verification, content moderation, and publication using verification standards defined by the participating platform. Shout About Us allows partners to combine these capabilities through modular integrations or branded interfaces while the service manages review site connectivity, API maintenance, data processing, and supporting infrastructure.

What is Allfound?

Reputation management software is vital for companies of any scale, providing all the necessary tools to effectively create, monitor, and manage online reviews. By utilizing customer insights, businesses can gain a significant advantage in their respective markets, effortlessly generating, handling, and promoting reviews, regardless of whether they operate from a single location or multiple sites. This efficient process is managed through an integrated dashboard that simplifies the workflow: you can initiate a review request via a text message from the Allfound dashboard or encourage customers to scan a QR code. After receiving the prompt, customers can easily share their feedback on various platforms such as Google, Facebook, TripAdvisor, and more. Managing your brand's online reputation becomes straightforward with detailed analytics and smooth communication across all brand profiles, all available from a unified view. Keeping a strong, up-to-date collection of reviews will significantly boost your visibility in local search results, helping prospective customers to find and choose your business first. Moreover, trust-building is critical, as a striking 84% of consumers report that online reviews play a crucial role in their purchasing choices, allowing you to build credibility even before the first interaction occurs. Ultimately, implementing effective reputation management strategies can lead to considerable financial gains for your company, making it an indispensable component of modern business practices. Therefore, investing in reputation management software is not just a choice but a strategic necessity for long-term success.

Media

Media

Integrations Supported

Facebook
Yelp
Google

Integrations Supported

Facebook
Yelp
Google Business Profile
Instagram
Tripadvisor

API Availability

Has API

API Availability

Pricing Information

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Shout About Us

Date Founded

2012

Company Location

United States

Company Website

www.shoutaboutus.com

Company Facts

Organization Name

Allfound

Company Location

Poland

Company Website

allfound.io

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Not specified

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