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What is Shout About Us?

Shout About Us is a review management infrastructure platform designed to help software providers, marketplaces, and agencies incorporate customer review functionality into their existing applications. The platform provides REST APIs and white-label tools for collecting, monitoring, responding to, and analyzing online reviews. Its Review Data API connects to more than 80 review sources, including Google, Facebook, Yelp, Trustpilot, TripAdvisor, and industry-specific review websites. Review information is standardized into structured records containing ratings, reviewer information, publication dates, comments, and response data. The Review Insights API applies artificial intelligence to customer feedback to identify sentiment trends, recurring topics, and competitive performance indicators. Review response capabilities allow organizations to generate AI-assisted replies and publish responses directly to supported third-party platforms. Automated review solicitation workflows support email, SMS, and QR code campaigns that can be triggered by purchases, completed services, or other customer interactions. The platform includes reporting tools for monitoring review request delivery, engagement, and conversion performance. Review removal functionality enables users to submit and track requests concerning fake, inappropriate, or policy-violating reviews through supported workflows. Its Verified Reviews API supports first-party review collection, human verification, content moderation, and publication using verification standards defined by the participating platform. Shout About Us allows partners to combine these capabilities through modular integrations or branded interfaces while the service manages review site connectivity, API maintenance, data processing, and supporting infrastructure.

What is GuestRevu?

Leverage GuestRevu to effortlessly gather valuable feedback from your guests while maintaining a robust online reputation. Our innovative platform provides the necessary tools and insights to connect with your guests, learn from their experiences, and enhance your offerings based on their input. Through customized surveys and feedback forms, you can gain a profound understanding of your guests' viewpoints. Featuring branded surveys that reflect your unique identity and personalized questions, you can obtain the precise data you need. Say goodbye to the tedious task of searching for reviews, as we simplify your online reputation management process. Our service consolidates reviews from various leading platforms into one comprehensive dashboard, allowing you to easily monitor guest sentiments across multiple websites. Furthermore, amplify your online review presence by integrating with Google and TripAdvisor, enabling guests to provide feedback directly through your tailored surveys. This streamlined process not only increases your review quantity but also improves your visibility in search rankings. In addition, keep track of operational, maintenance, and marketing initiatives with our integrated service ticket system, ensuring your business runs efficiently. By adopting this comprehensive strategy for feedback and reputation management, you empower your organization to succeed and flourish in today’s competitive market. Ultimately, a strong reputation can significantly enhance customer loyalty and drive repeat business.

Media

Media

Integrations Supported

Facebook
Google
Yelp

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
For-Sight CRM
Google Business Profile
RoomRaccoon
Tripadvisor

API Availability

Has API

API Availability

Has API

Pricing Information

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Offered?

Pricing Information

30$/month/property
Pricing is tiered according to property or group needs.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Shout About Us

Date Founded

2012

Company Location

United States

Company Website

www.shoutaboutus.com

Company Facts

Organization Name

GuestRevu

Date Founded

2014

Company Location

United Kingdom

Company Website

www.guestrevu.com

Categories and Features

Review Management

Not specified

Categories and Features

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Popular Alternatives

Popular Alternatives

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ReviewPro

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