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What is Shout About Us?

Shout About Us is a review management infrastructure platform designed to help software providers, marketplaces, and agencies incorporate customer review functionality into their existing applications. The platform provides REST APIs and white-label tools for collecting, monitoring, responding to, and analyzing online reviews. Its Review Data API connects to more than 80 review sources, including Google, Facebook, Yelp, Trustpilot, TripAdvisor, and industry-specific review websites. Review information is standardized into structured records containing ratings, reviewer information, publication dates, comments, and response data. The Review Insights API applies artificial intelligence to customer feedback to identify sentiment trends, recurring topics, and competitive performance indicators. Review response capabilities allow organizations to generate AI-assisted replies and publish responses directly to supported third-party platforms. Automated review solicitation workflows support email, SMS, and QR code campaigns that can be triggered by purchases, completed services, or other customer interactions. The platform includes reporting tools for monitoring review request delivery, engagement, and conversion performance. Review removal functionality enables users to submit and track requests concerning fake, inappropriate, or policy-violating reviews through supported workflows. Its Verified Reviews API supports first-party review collection, human verification, content moderation, and publication using verification standards defined by the participating platform. Shout About Us allows partners to combine these capabilities through modular integrations or branded interfaces while the service manages review site connectivity, API maintenance, data processing, and supporting infrastructure.

What is Saastic?

Saastic encourages your customers to provide feedback, which helps you improve your business's reputation and effortlessly draw in more clients. By automating the process of collecting reviews, Saastic eliminates the need for you to manually contact customers and follow up, allowing you to concentrate on other critical areas of your enterprise. With Saastic, you can build social proof through reviews on popular platforms like Google, Trustpilot, G2, and Capterra. The service easily integrates with tools like Stripe, HubSpot, or Zapier, or you can choose to add customer information manually. Each day, Saastic sends review requests to customers regarding your product, and your landing page enables them to rate their experiences, provide feedback, and access links to various review platforms. If a customer submits a low rating, you can opt to show them a feedback form rather than directing them to public review sites, which helps to mitigate the impact of negative reviews. You will receive instant notifications via email and Slack whenever customers leave ratings or feedback about your product, ensuring you stay informed. Additionally, you can highlight your best reviews on a personalized showcase page that is customizable, which enhances your business's credibility and attractiveness. This all-encompassing strategy not only simplifies the review collection process but also strengthens the bond between you and your customers, ultimately leading to increased loyalty and satisfaction.

Media

Media

Integrations Supported

Google
Facebook
Yelp

Integrations Supported

Google
Activepieces
ElectroNeek
G2
HubSpot CRM
HubSpot Customer Platform
Leo
Mazaal AI
Pabbly Connect
Slack
Stripe
Trustpilot
Twilio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Trial Offered?

Pricing Information

$29 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Shout About Us

Date Founded

2012

Company Location

United States

Company Website

www.shoutaboutus.com

Company Facts

Organization Name

Saastic

Company Location

United States

Company Website

saastic.com

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Not specified

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