ShowMyPC Reviews & Ratings

ShowMyPC

5.0 out of 5 stars
LogMeIn Resolve Reviews & Ratings

LogMeIn Resolve

4.8 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 19 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is ShowMyPC?

Support from a distance, virtual meetings, and demonstration tools that incorporate website integration, screen sharing, and audio capabilities, along with desktop recording features. It includes a browser-based HTML5 viewer that eliminates the need for downloads and offers rapid Windows RDP support. Additionally, this solution enables users to access and control computers without any oversight. The convenience of managing systems remotely enhances productivity and collaboration.

What is LogMeIn Resolve?

LogMeIn Resolve is an award-winning unified endpoint management (UEM) and IT support solution designed to help IT departments and managed service providers (MSPs) deliver efficient, secure, and scalable IT operations. The platform unifies remote monitoring and management, unattended remote access, ticketing, automation, mobile device management, and IT asset management into a single, user-friendly interface. IT teams can proactively manage devices with patch management, antivirus, alerting, and remote execution, helping to prevent downtime and improve overall performance. Unattended remote access enables seamless support across Windows, Mac, and Android devices even when end users are offline, streamlining routine updates and issue resolution. Asset management tools provide comprehensive tracking of hardware, software, and license compliance, allowing for better lifecycle management. Built-in AI features, including the GoPilot assistant, generate helpdesk ticket summaries, automate script creation, and deliver actionable insights that increase team efficiency. The platform offers robust integration with popular ITSM tools such as ServiceNow, Zendesk, and Microsoft Teams to fit within existing workflows. LogMeIn Resolve emphasizes zero-trust security architecture, ensuring data protection while scaling operations. Customer case studies demonstrate significant reductions in IT spend, helpdesk call times, and antivirus management overhead. Overall, LogMeIn Resolve empowers IT teams and MSPs to optimize IT management, improve service delivery, and meet the evolving demands of modern technology environments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$14.00/month
https://showmypc.com/hosting/hosting-prices.html
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

ShowMyPC

Date Founded

2007

Company Location

United States

Company Website

showmypc.com

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/resolve

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Document Storage
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Real-time Chat
Self Service Portal
Ticket Management

RDP

Not specified

Remote Desktop

Not specified

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing

Desktop / Browser Sharing
Mobile Screen Sharing

Categories and Features

Help Desk

Alerts / Escalation
Email Integration
IT Asset Management
Network Monitoring
Self Service Portal
Ticket Management

Issue Tracking

Assignment Management
Issue Auditing
Scheduling

IT Management

Capacity Monitoring
Event Logs
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Service

Service Reporting
Ticket Management

ITSM

Problem Management

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts

Secure Remote Access

Not specified

Service Desk

Not specified

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