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What is Sibros?

Create a unified platform for OEMs that facilitates extensive OTA software updates, edge data collection, and diagnostic capabilities tailored for the software-defined vehicle ecosystem. This approach enables quicker product introductions, minimizes the frequency of recalls, and boosts customer satisfaction by utilizing a well-established connected vehicle system that evolves with your requirements. Harness the power of the Sibros Deep Connected Platform to improve fleet health, optimize future product innovation, reduce recall incidents, and unlock new connected service opportunities. Utilize OTA Deep Updater to securely deliver software updates to every ECU, effectively resolving coding issues, decreasing recall costs, and enhancing vehicle performance and functionality from any location at any time. Enhance fleet health further while generating additional revenue through the acquisition of deep, high-quality, and actionable data from all ECUs via OTA Deep Logger. Streamline maintenance operations and improve connected service capabilities by enabling secure user and diagnostic commands for any ECU, ensuring a smooth integration of technology into the automotive landscape. This comprehensive strategy not only fosters innovation but also promotes efficiency, paving the way for a more advanced automotive future. Ultimately, this initiative allows manufacturers to stay competitive and responsive to ever-changing market demands.

What is PTC SKD?

Companies that focus on service often encounter chaos and inefficiency when it comes to diagnosing issues, resulting in unnecessary visits from technicians, an overabundance of part returns, and a high rate of "no fault found" incidents. The PTC Service Knowledge and Diagnostics solution presents an advanced method by utilizing connected interactive diagnostics that automate problem identification and support remote diagnostics for smart, connected products (SCP) through a comprehensive knowledge base. Keeping up with PTC's latest advancements will provide insights into their groundbreaking releases and the forward-looking strategy for Service Knowledge and Diagnostics (SKD). In the automotive industry, adopting PTC's solutions has led to a remarkable reduction in service calls and dispatch needs, surpassing 20 percent. In addition, the time taken to resolve issues has significantly decreased, with improvements ranging from 20 to 75 percent, while also allowing for the rapid distribution of innovative solutions among teams. Furthermore, there has been a 40 percent reduction in diagnostic steps per call, which in turn has lowered service and warranty expenses, greatly improving equipment uptime. The ongoing enhancements brought about by PTC's diagnostic tools highlight their profound influence on optimizing service delivery and operational efficiency. This transformation not only benefits companies but also enhances customer satisfaction and trust in service reliability.

Media

Media

Integrations Supported

AWS IoT
Amazon Kinesis
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Google Cloud Platform
MQX RTOS
Microsoft Azure
TouchGFXDesigner

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Sibros

Company Location

United States

Company Website

www.sibros.com

Company Facts

Organization Name

PTC

Date Founded

1984

Company Location

United States

Company Website

www.ptc.com/en/products/service-knowledge-diagnostics

Categories and Features

Connected Car

Not specified

Categories and Features

Knowledge Management

Not specified

Work Instructions

Not specified

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巫普斯科技有限公司