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What is Sibyl?

Sibyl Surveys, utilizing the capabilities of Signet Research Pulse, helps businesses identify customers who may be at risk and equips them with crucial tools to gather important insights for retaining and expanding their customer base, improving service offerings, and streamlining resource management. You have the ability to run a variety of survey campaigns that are specifically designed to meet unique goals, products, events, or customer experiences. Moreover, the platform provides unlimited options for custom filtering of respondents and their feedback, allowing you to sort your clientele based on any criteria you choose. Over time, you can monitor and evaluate both quantitative and qualitative survey results using tailored filters, which may include customer demographics, timelines, account managers, product categories, and renewal schedules. In addition, you maintain authority over who in your organization can access survey data, ensuring that sensitive information remains confidential. By utilizing custom data filters to organize your audience into targeted segments, you can effectively reach the appropriate individuals for product development projects and relevant marketing efforts, leading to a more strategic method of customer interaction. Ultimately, this comprehensive set of features enables your business to make informed, data-driven choices that significantly improve performance and enhance customer satisfaction, fostering a more loyal clientele over time. As a result, the integration of these insights into your business strategies can lead to sustainable growth and increased profitability.

What is Promoter Ninja?

Leverage Promoter Ninja for NPS to effectively send out Net Promoter Score (NPS) surveys to your clients and collect their feedback with ease. This tool facilitates segmented analysis through a single interaction, making it easier to comprehend customer insights. Furthermore, Promoter Ninja for NPS offers the capability to distribute surveys in multiple languages, accommodating a wide range of customers. By utilizing these features, businesses can significantly boost customer engagement and enhance overall satisfaction levels, ultimately leading to improved loyalty and retention. Embracing such a platform can transform how organizations connect with their clientele.

Media

Media

Integrations Supported

SendGrid
Slack

Integrations Supported

SendGrid
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Signet Research

Company Location

United States

Company Website

www.sibylsurveys.com

Company Facts

Organization Name

Hoshinplan Strategy

Date Founded

2015

Company Location

Spain

Company Website

www.promoter.ninja/

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

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