Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Nasdaq Boardvantage Reviews & Ratings
    224 Ratings
    Company Website
  • Kognition Reviews & Ratings
    Company Website
  • iPlum Reviews & Ratings
    8,991 Ratings
    Company Website
  • Moxo Reviews & Ratings
    193 Ratings
    Company Website
  • CREDITONLINE Reviews & Ratings
    16 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • Collect! Reviews & Ratings
    76 Ratings
    Company Website
  • Cortex Reviews & Ratings
    3 Ratings
    Company Website
  • ZINFI Reviews & Ratings
    774 Ratings
  • Monitask Reviews & Ratings
    186 Ratings
    Company Website

Media

Media

Integrations Supported

CDG Elements

Integrations Supported

CDG Elements

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SideDrawer

Date Founded

2018

Company Location

Canada

Company Website

sidedrawer.com/professionals.html

Company Facts

Organization Name

Intermedia

Date Founded

1991

Company Location

United States

Company Website

www.intermedia.com/products/contact-center

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Popular Alternatives

WorkTime Reviews & Ratings

WorkTime

NesterSoft

Popular Alternatives

Q-Suite Reviews & Ratings

Q-Suite

Indosoft
uContact Reviews & Ratings

uContact

net2phone
Zoom Contact Center Reviews & Ratings

Zoom Contact Center

Zoom Communications