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Ratings and Reviews 2 Ratings
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What is Siemens mPower?
The award-winning mPower solution delivers an all-encompassing analysis of power integrity for digital, analog, and 3D integrated circuits, accommodating a variety of design flows and scales. By effectively merging analog, semi-custom, and digital power integrity assessments into existing design processes, it adapts effortlessly to circuits and chips of any size. The mPower tool suite is crafted for rapid, scalable, and precise analysis, supporting everything from small blocks to large full-chip layouts, ensuring that power-related design goals and performance benchmarks are consistently met across all technology types and design variations. Additionally, the mPower analog power integrity analysis tool incorporates simulation-driven, high-capacity dynamic EM/IR analysis, which guarantees exceptional power integrity verification for analog designs through diverse design flows and scales. It also leverages industry-standard inputs and optimized memory specifications to improve scalability while minimizing the runtime of digital power integrity evaluations, establishing itself as an essential asset for engineers. This tool not only simplifies the design process but also significantly enhances the reliability of power analysis in intricate projects, thereby contributing to the overall success of design initiatives. Ultimately, mPower empowers engineers to achieve optimal performance and reliability in their designs, reinforcing its position as a critical component in modern engineering workflows.
What is NICE CXone Mpower?
NICE CXone Mpower is an advanced customer service automation solution powered by artificial intelligence, designed to unify workflows, agents, and knowledge into a streamlined and scalable framework. This platform enables organizations to develop and oversee integrated end-to-end workflows, fostering enhanced collaboration between customer support personnel and back-office functions. By employing AI-driven virtual agents and copilots, it significantly improves efficiency by analyzing historical interaction data, leading to more intelligent automation and better agent performance. The consolidation of data, AI models, and knowledge within a single cohesive system allows CXone Mpower to provide secure, intelligent, and tailored customer interactions that promote operational excellence, ultimately transforming the customer service landscape. Furthermore, its adaptability ensures that businesses can evolve with changing demands while maintaining high levels of service quality.
Integrations Supported
Airkit
AmplifAI
Balto
COZYROC SSIS+ Suite
Cherwell Software
CommunityWFM
Creovai
Espressive Barista
ExecVision
Inbenta
Integrations Supported
Airkit
AmplifAI
Balto
COZYROC SSIS+ Suite
Cherwell Software
CommunityWFM
Creovai
Espressive Barista
ExecVision
Inbenta
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Siemens
Date Founded
1847
Company Location
United States
Company Website
eda.sw.siemens.com/en-US/ic/mpower/
Company Facts
Organization Name
NICE
Date Founded
1986
Company Location
United States
Company Website
www.nice.com
Categories and Features
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning